Ange Wilkie

Fifer living in Edinburgh since 2002. Solo Mama to a beautiful wee boy.

[Ange Wilkie @Kinglassielass]

@RandoxOfficial Your customer care is an absolute joke. On hold for 21 mins to then get an automated message to say your busy pls call back later. And your customer online 'portal' is a waste of time.

[Ange Wilkie @Kinglassielass]

Aaaand here we go again. @nextofficial parcel due to be deliv Sunday. Its now tues & still zilch. Usual crap msgs from @EvriDeliveryCom saying ur parcel is 'delayed' - an absolute joke. You really nd to get rid of Evri, Next.

[Ange Wilkie @Kinglassielass]

@marksandspencer I know you still sell them as i get some if im elsewhere. My point is this store (eh10) is my local and im disappointed you stocked them but not any more. Can you tell me why? When you clearly have the shelf space?

[Ange Wilkie @Kinglassielass]

@marksandspencer You removed my much loved honey mustard baked pretzels thins just before xmas from eh10 branch & said it was to make way for xmas stock. Hwvr youve still not brought it back despite clearly having the space?

[Ange Wilkie @Kinglassielass]

@sainsburys your organic range is utterly dire. Delivered to me today, with today's date, and just look at it.

[Ange Wilkie @Kinglassielass]

Dear @officialmedik8 I bought some vit c serum a few months ago from @cultbeauty & they've been in my drawer. Ive just opened them & they're both like this (nb. they still have plastic seal on lid). Not only are the bottles not as full as usual, but im worried about efficacy?

[Ange Wilkie @Kinglassielass]

@qvcukRep So @qvcuk are all apologetic on twitter so they look super helpful to the public. But when I take the matter to DMs, as they suggested, its another story. Still waiting on someone contacting me.

[Ange Wilkie @Kinglassielass]

Dear @MuradSkincareUK I bought a 2 piece adv retinoid resculpt/renew set from @qvcuk just over 6m ago.I've only just started using th resculpt o/night treatm but sadly th pump isn't working. Qvc have refused to help & asked me to cont you directly. Is there sth u can help with?

[Ange Wilkie @Kinglassielass]

@RandoxOfficial Your systems are an absolute joke. I've been chasing a refund after cancelling an appt for nearly 4 weeks and I see its still not in my account. Utter shambles.

[Ange Wilkie @Kinglassielass]

Dear @nextofficial can I ask what the point is in booking an actual collection slot for returns when @EvriDeliveryCom just turn up whatever day they want? Yet another parcel waiting to be collected from yesterday. They're a joke.

[Ange Wilkie @Kinglassielass]

Well done @TNLUK what an utter disaster of an update, are you having a laugh?? The thing can't even scan the bar code, an absolute shambles. Get it sorted.

[Ange Wilkie @Kinglassielass]

@RandoxOfficial Do you not answer your emails?

[Ange Wilkie @Kinglassielass]

@RevitalLTD I've been calling you for the past 2 days and number just goes to engaged, I emailed you 3 days ago zero response, I made an order 3 weeks ago and im still waiting. Fabulous customer service!

[Ange Wilkie @Kinglassielass]

Absolutely raging. Been in all day then get an email to say @UPS 'tried to deliver my parcel' & now they've dumped it at a UPS drop off point a 20 min walk away. Won't be ordering from @ManCity website again.

[Ange Wilkie @Kinglassielass]

@NOW Now I know what everyone meant when they said your customer service was abysmal.

[Ange Wilkie @Kinglassielass]

@ConservasOrtiz Hello from Scotland UK! I absolutely love your tinned tuna & I normally buy the multi-pack of 3 smaller tins. However Im struggling to get them in my local supermarkets, I can only seem to get the bigger single tins? Have you discontinued this multi-pack? Thanks

[Ange Wilkie @Kinglassielass]

Ah. Another day, another failed @nextofficial returns collection by @CourierEvri. Utter shambles.

[Trussell @TrussellUK]

❗ We don't need more food banks - we need change.

Everyone should be able to afford food, bills, and the essentials they need to survive.

Repost if you agree.

[Ange Wilkie @Kinglassielass]

It's no wonder @JohnLewisRetail reputation is tanking. Made order online over 1 week ago and what an absolute shambles. In the end JL had to re-order, but jeez, you'd think you were new to the concept of online orders. Do better.

[Ange Wilkie @Kinglassielass]

Aaaand over ONE WEEK with still mo reply from to my DM from @Plusnet . You are an utter joke. As I stated in my DM pls arrange for my new contract to be cancelled and refund my deposit ASAP.