Freshworks’ reporting and analytics capabilities gave @DTDCIndia the power to track agent productivity and increase customer satisfaction. It took them all of 45 days to migrate to #Freshworks! #TalkAboutSpeed
Read how about it in detail here👇 https://t.co/aLw84GC0iZ
Congratulations to our CMO, @KadySrinivasan, named to the @HotTopicsHT Global B2B CMO 100 for 2026 🎉
The list recognizes the marketing leaders shaping their organizations and the marketing profession overall - with winners nominated by their peers and judged independently.
Under Kady's leadership, Freshworks Marketing has sharpened our story around our AI-powered, unified service software and quickly built brand and pipeline momentum. This recognition reflects her vision, energy, and the team she's built.
Congratulations, Kady, richly deserved!
@WakefitCo Tweet 1/6 You might have a good marketing team to write these tweets but your actual service is far from what’s promised! My bed was delivered on March 18th and I’m still “crashing” on the floor! What’s the point in spending so much money when you can’t service your customers!
Today, we are excited to welcome Johanna Jackman to Freshworks! 🎉
She's stepping in as our new Chief People Officer (CPO), in charge of guiding the company's global human resources strategy and operations.
https://t.co/I4gmKHbzk9
If you are in the business of diamonds, then you just can't crack under pressure. CaratLane's Mithun didn't.
#FORBESUNTOLD#entrepreneurship#Titan
https://t.co/iwO228FZDj
At Freshworks Chennai, everyday is fun but today is Madras Day special celebration 🎉🎉Happy Madras Day everyone!! - https://t.co/0R69Qfewwn #MadrasDay#freshworks
We're unveiling new generative #AI enhancements across product lines to power greater business efficiency and integrating @Azure OpenAI Service into #FreddyAI solutions to ensure the privacy and security of our customers' data. Read more: https://t.co/W9wWOGPedU @msPartner
We’re putting Gen AI to work for the Fortune 5 Million. Catch the story behind what we’re unveiling for CX, ITSM, Sales, Marketing and developers in this Bloomberg interview and register at https://t.co/ZPqKZrrxoA to join our June 22 event
https://t.co/BYOy2814dc
Zoho & Freshworks helped create an entrepreneurial mindset in many founders, some of us are fortunate enough to have gone through the journey in both these institutions. Glad to be featured alongside founders who are breaking new ground in a variety of sectors.@Superops_ai
✅Innovation.
✅Scalability.
✅Customer experience
Critical components for e-commerce success. Check out how Zalora approached this using Freshworks for #CX. https://t.co/3RGzbl4IVg
"Purpose is what connects all stakeholders in the company. Whether it's the employees, investors, and customers" - G
His journey of creating a culture of customer happiness never gets old! #Freshworks https://t.co/dqwWZkOdd7
Our #NHS is running smoothly thanks to Chennai-based Freshwork’s software, says UK deputy high commissioner, British High Commission, Oliver Ballhatchet
@umagine
Yes, 7 months ago, after spending more than a decade at Freshworks and helping us take the company public, my friend and co-founder Shan decided to take a break and drive across India and explore our beautiful country.
I’m super proud of what we accomplished together and can’t wait to see what his brilliant mind does next. Our Product and Platform BUs have their own architects who carry forward Shan’s legacy as we scale Freshworks to greater heights.
Friends who came here expecting some juicy gossip - sorry to disappoint you - There is really no news here
Books can get us started on an inner journey, inspire us, prod us on to pick up or drop habits, teach something new, or simply entertain us for a while.
What are you reading this #NationalBookLoversDay?📚