arealperson

[arealperson @kingtarzan1]

have now called and emailed @goldbelly multiple times over with 0 response. we can't control the weather but your atrocious customer service lost you a customer

[arealperson @kingtarzan1]

in light of everything today - and in history - @Miller_Congress better step down. cc @CNN @MSNBC @FoxNews hitler was right on LITERALLY NOTHING #stepdown #wehateyourhate #fuckyou

[arealperson @kingtarzan1]

Have asked to refund the order for the bike I paid for from @RadPowerBikes

[arealperson @kingtarzan1]

@super73 thank you for responding and for keeping the shipping times page up to date. @RadPowerBikes could really use a lesson in #customerservice.

[arealperson @kingtarzan1]

@super73 I've called 3 times, left a message and written in via you chatbot twice and still cannot get a hold of anyone. Interested in purchasing a bike and canceling my @RadPowerBikes but seems your customer service might just be as bad as theirs? Can someone answer me?

[arealperson @kingtarzan1]

@RadPowerBikes @RadPowerBikes you really just don't seem to get it. It's not about shipping times, it's about the dismissal I've been shown and the absolutely infuriating miscommunications sent since the day I ordered. I'm so mad at myself for being a repeat customer. #badcustomerservice

[arealperson @kingtarzan1]

Of course @RadPowerBikes is ignoring my tweets. Of course they are. This is their basic way of treating their customers @NPR @guyraz @CNN #badcustomerservice #justgivemearealanswer #helloareyouarobot

[arealperson @kingtarzan1]

@RadPowerBikes Do you understand it doesn't matter now? My order CLEARLY fell between the cracks. I am so frustrated. Reaching out to your competitors now because your customer service is so bad. You did nothing to make this right. #badcustomerservice #radpowerbikes switching to @super73

[arealperson @kingtarzan1]

@RadPowerBikes @RadPowerBikes sent on August 6th - it took 4 days to get a response and I was only updated AFTER I checked in about a ship date - I want you to make this right. $100 is not it.

[arealperson @kingtarzan1]

@RadPowerBikes Sent on July 6th @RadPowerBikes #liars

[arealperson @kingtarzan1]

@RadPowerBikes I could not be more disappointed with how I have been treated. You committed to send date in July for August and didn't even bother to reach out and tell me it's been pushed back. I am so beyond frustrated and I am not the only one. Your reputation is tanking.

[arealperson @kingtarzan1]

@RadPowerBikes customer service*

[arealperson @kingtarzan1]

@RadPowerBikes @RadPowerBikes first of all, your customer is THE WORST. You've pushed my bike ship date back three times and only proactively told me once. It takes days to get a response and then you send these automated messages and then write in to say it was a mistake.

[arealperson @kingtarzan1]

@RadPowerBikes Also, I ordered a Rad Runner in May for my husband and everything was smooth. Your founder said on @howibuilt
that your best marketing is word of mouth. FOUR of my friends purchased bikes from you and I bought a 2nd one after purchasing. I am now telling everyone to buy elsehwere

[arealperson @kingtarzan1]

@RadPowerBikes So what happened? Your profits go up to 297% and you refuse to commit to a ship date, your customer service goes down the toilet and you can't figure out how to communicate with your customers? I am not angry about the push back, I'm LIVID about how I am being treated.

[arealperson @kingtarzan1]

@RadPowerBikes SECOND OF ALL I have spoken to other people that ordered their RR Plus in June and literally nobody has had a good experience. You messed up your first pre-order. Copy to it and make it right. Your former policy was to provide accessories or discounts when you mess up this badly

[arealperson @kingtarzan1]

One of the most ridiculous mistakes @radpower
made was having the founder go on an episode of @howibuilt and tell how they are 297% up in revenue and hired all these customer service people. What you failed to say is how horribly you've dealt with communication.

[arealperson @kingtarzan1]

Without a doubt the worst customer service out there is @RadPowerBikes. You messed this pre-order up. Admit it, make it right and let's move on. Part of any purchase is the customer service and you FAIL miserably. #sopissed #sofrustrated

[arealperson @kingtarzan1]

@Wayfair I did visit your help center. Then I waited on hold for 35 minutes TWICE. This product was marked returnable. I want a refund. I need a return slip. This is customer service 101.

[arealperson @kingtarzan1]

@wayfair Ordered an item I made SURE was returnable before purchasing. Now you are trying to tell me that a return is $115!!????!!! THAT'S $40 MORE THAN THE ITEM. I want to RETURN this item FOR FREE and RECEIVE A REFUND. Been trying to talk to someone for 45 minutes. WTF

[arealperson @kingtarzan1]

@Wayfair $115 SHIPPING FOR A SLIPCOVER THAT SAID IT WAS RETURNABLE IS INSANE #LISTENTOME #CUSTOMERSERVICEFAIL