@tfwrail the line from Dinas to Cardiff return today has been an absolute shambles. Every train I’ve tried to catch in either direction has been cancelled. Shocking.
@Hermesparcels hi can someone help me find where my parcel is? No update since Monday when it was delayed and Holly the bot just repeating the update over and over. Thanks.
@TicketmasterCS Hi. I’ve had another email today saying I will get an update in the next 4 days which takes us to the day if the event. Are you sure I will get a refund in time?
@TicketmasterCS Hi. Emailed CS a week ago (ID 8107627) about refund for rescheduled event. Not yet had a reply and concerned event is going to happen before I get a refund. Can you help? Thanks
@AskPlayStation HELP - Can you explain why your help team cannot receive any emails for the past 2 weeks. We have rung you 6 times about this but nothing is being done
@ArgosHelpers Hi, I have DM'd you yesterday about a gift card issue I have with a failed app order. Chatbot and webchat customer services were unable to help and your phone line wait times are rediculous currently. Can you reply.
@VOGCouncil recycling day was supposed to be Mon. Tomorrow is Thurs & yet it remains uncollected. Many here have tried contacting u with little or no response. This is the2nd week we have had 2 chase up collection. Can I assume a proportionate refund of council tax will follow?