Is your orientation program giving your new employees the information and resources they need to excel in their roles? Read our new guide for some best practices for Creating an Effective New Hire Orientation. https://t.co/GmigTPL8mr
๐ Product Update - Permission Funnel - Setting Permissions at Sub-Level Folders: To help you keep things organized & secured, we're using a funnel approach where you can only narrow down the list of users who've access at the sub-folder level. Read more: https://t.co/X6GzY7UN61
๐ Product Update - Auto Knowledge Suggestions - Answering a ticket on Intercom or replying to a client email on Gmail? Kipwise can suggest relevant knowledge in your knowledge base without needing you to search manually. Works for apps like Gmail, Zendesk, Intercom and more.
๐ Product Update - Zendesk Integration - Auto knowledge suggestions as your agents answer tickets on Zendesk. Search through your help desk articles directly on Kipwise. Along with content review flow and analytics to help improve your customer knowledge base.
๐- Product Update - You can now set the Page Editor to be shown as View Mode by default when your teammate lands on a Kipwise Page, to avoid teammates accidentally make edits to your documentations when viewing them.
๐ Product Update - We enhanced our Chrome Extension so you can now simply highlight certain text on a web page and save the content easily to Kipwise ๐ with just a few clicks.
Looking for modern alternatives to Confluence? Check out these 10 Best Confluence Alternatives in 2020 https://t.co/qM8fdBULit #startuptools#startup#startups