@airtelindia@airtelpresence Flagging spam calls is good, but resolving genuine customer network issues on time should also be a priority. A “spam-fighting network” means little when customers are left without stable service for days.
@arunyadav2708 Escalation seems to be the only thing customer care team knows. Every interaction ends with “issue escalated,” but there is no actual resolution or accountability. Customers need solutions, not repeated escalation messages
@airtelindia@Airtel_Presence@Airtel_Presence@airtelindia
Since May 8, Airtel has been changing engineers daily without resolving the issue. No accountability, no proper updates, and still no service restoration. Extremely disappointing experience for an Airtel Black customer.
@Airtel_Presence@Since May 8, Airtel has been changing engineers daily without resolving the issue. No accountability, no proper updates, and still no service restoration. Extremely disappointing experience for an Airtel Black customer.
@Airtel_Presence but Airtel is failing to provide the promised service or even a proper response. Requesting immediate resolution and appropriate bill adjustment for the downtime faced.
@Airtel_Presence@Airtel_Presence I have already received multiple similar assurances, but there has been no proper resolution or clear timeline provided so far. Continuous network instability is seriously affecting daily usage and work.
Requesting immediate action and a definite resolution
@airtelindia@Airtel_Presence A new bill has already been generated despite continuous network issues and no proper resolution from your side. Why should I pay for a service that has been unstable and practically unusable?
Customers are expected to pay on time,
and complete negligence towards customers.
If the issue cannot be resolved immediately, I will be forced to terminate the connection and switch to another provider. Kindly treat this as urgent.
@Airtel_Presence@Airtel_Presence Please provide a clear confirmation — will the issue be resolved by the end of the day or not? I need a definite timeline instead of repeated generic updates. The prolonged downtime and non-responsive support are extremely disappointing.
@Airtel_Presence update instead of generic responses. Kindly resolve the issue at the earliest, or I will have no option but to discontinue the service.