Cathy Gaither

[Cathy Gaither @kittygaither]

@LouisVuitton To say that I’m upset would be an understatement. I spent $2,630.00 on a purse that I had for 12 days. The bag was defected & when I took it back the sales rep removed the last 3 purses from the sales floor. Dyan @ the #SouthPark location refused my return.

[Cathy Gaither @kittygaither]

I no longer want the damaged #Tuileries purse. @LouisVuitton_US @LVServices you need to replace your defective merchandise with a full store credit, an apology, and provide more in-depth training on damaged goods vs. worn items for your staff at your #SouthPark location.

[Cathy Gaither @kittygaither]

@LouisVuitton @LouisVuitton_US @LVServices I’ve been dealing with this issue since 4/17/18 and after spending my hard earned money I expect this issue to be resolved. This purse was damaged from the beginning from the zippers to the stitching.

[Cathy Gaither @kittygaither]

Dyan lied and said that I agreed to do a repair instead of a replacement purse. At that point #WillForbes claimed he couldn’t do anything. The purse still hasn’t been repaired and we’re almost at two months with @LouisVuitton still in possession of my damaged purse and my $2,630.

[Cathy Gaither @kittygaither]

@LouisVuitton @LouisVuitton_US @LVServices With the unparalleled customer service at #LouisVuitton Dyan agreed that the zippers weren’t the same size & goes in the back to #LV’s little worship and found my original zipper. Dyan offered to put the old scratched zipper back on. 😩

[Cathy Gaither @kittygaither]

https://t.co/EkWPCzGcLK

[Cathy Gaither @kittygaither]

@LouisVuitton @LouisVuitton_US @LVServices I received a text from Ryan stating my purse was ready for pickup @ the South Park Mall store on 6/5/18. I arrived to pick up my purse and it still had those nasty scratches courtesy of Matt (thanks Matt) & two different sized zippers.

[Cathy Gaither @kittygaither]

@LouisVuitton @LouisVuitton_US @LVServices Matt the mgr @ the South Park Mall location took the purse in the back to inflict more damage. Matt scratched the zipper beyond repair and then claimed repair wld change out the metal sliders on the zippers. See Matt’s work below. 👇🏽

[Cathy Gaither @kittygaither]

@LouisVuitton @LouisVuitton_US @LVServices The purse in question is the Tuileries and this is a picture of the purse when I returned it to the store because of the damaged zippers. The gold clasp that attaches to the zipper fell off.

[Cathy Gaither @kittygaither]

@LouisVuitton_US To say that I’m upset would be an understatement. I spent $2,630.00 on a purse that I had for 12 days. The bag was defected & when I took it back the sales rep removed the last 3 purses from the sales floor. Dyan @ the #SouthPark location refused my return.

[Cathy Gaither @kittygaither]

@LVServices @LVServices To say that I’m upset is an understatement. I’ve spent $2,630.00 on a purse that I had for 12 days. The purse was defected & when I took it back the sales rep removed the last 3 purses from the sales floor. Dyan @ the #SouthPark location refused to return.

[Cathy Gaither @kittygaither]

@krista077 @KellsIam @nitaw27 @couture_style Girl quit playing

[Cathy Gaither @kittygaither]

@krista077 @LoKell78 @nitaw27 that fat b%#$* that's who :-|

[Cathy Gaither @kittygaither]

@krista077 Hope u enjoy

[Cathy Gaither @kittygaither]

@koolkid1911 the heat rocks

[Cathy Gaither @kittygaither]

TREY IN THE LAZY RIVER http://t.co/8tBmxojo

[Cathy Gaither @kittygaither]

Trey and Daijah http://t.co/RpfRRyyq