Kiko Santos

[Kiko Santos @kixsantos15]

@PLDT_Cares still RED LIGHT, STILL UNUSEABLE

[Kiko Santos @kixsantos15]

@PLDT_Cares #mvp #pldtfiberhome
@PLDT_Cares @PLDTHome @iamMVP @NTCPH
@DICTgovph
Wala pa bagyo sa NCR RED LIGHT na mga modem nyo!

TICKET: 00009476059
DATE: 1 JUNE 2026; 10am

[Kiko Santos @kixsantos15]

still RED LIGHT, STILL UNUSEABLE

[Kiko Santos @kixsantos15]

@PLDT_Cares Already did, unfortunately still in restoration after 12 hours. Makes me think to plan look for another provider.

[Kiko Santos @kixsantos15]

@PLDT_Cares #mvp #pldtfiberhome @PLDT_Cares @PLDTHome @iamMVP @NTCPH @DICTgovph

Wala pa bagyo sa NCR red light na mga modem nyo!

[Kiko Santos @kixsantos15]

@PLDT_Cares #mvp #pldtfiberhome @PLDT_Cares @PLDTHome @iamMVP @NTCPH @DICTgovph

[Kiko Santos @kixsantos15]

@PLDT_Cares Already DID, but still not resolved.

[Kiko Santos @kixsantos15]

@PLDT_Cares #mvp #pldtfiberhome @PLDT_Cares @PLDTHome @iamMVP @NTCPH @DICTgovph

Wala pa bagyo sa NCR red light na mga modem nyo!

[Kiko Santos @kixsantos15]

@PLDT_Cares @PLDTHome @iamMVP @NTCPH
@DICTgovph #mvp #pldtfiberhome
No internet since 11pm 08June2025

Your "ServiceDesk" no reply! BOTS no response!

[Kiko Santos @kixsantos15]

@PLDT_Cares SENT

[Kiko Santos @kixsantos15]

@PLDT_Cares @PLDTHome @iamMVP @NTCPH
@DICTgovph

RED light MODEM after fiberhome connected another client
#PLDTHOME Your tech guys just disconnected my modem and ran off.
#mvp #pldtfiberhome

[Kiko Santos @kixsantos15]

@PLDT_Cares 08 January 2024 245pm
ProTek TECH team, was checking the fiber terminals, when I lost connection.
CURRENT TICKET number: 62286884

[Kiko Santos @kixsantos15]

@PLDT_Cares @PLDTHome @iamMVP @NTCPH
@DICTgovph #mvp #pldtfiberhome
ProTek TECH team, was checking the fiber terminals, when I lost connection.
When asked what happened we lost internet, they said they just tracing, they ran off immediately.

CURRENT TICKET number: 62286884

[PLDT Cares @PLDT_Cares]

@kixsantos15 Hi there, @kixsantos15. Please be informed that concern is still in progress. We wish to assure you that we are taking all the necessary measures to address the issue in soonest possible time. We will get back to you once we receive feedback. Thank you.

[Kiko Santos @kixsantos15]

@PLDT_Cares ProTek TECH team, was checking the fiber terminals, when I lost connection.
When asked what happened we lost internet, they said they just tracing, Then when I checked back again.
They already gone, the people saw them, they ran off immediately.

CURRENT TICKET number: 62286884

[Kiko Santos @kixsantos15]

3 days to dispatch a repair crew from #PLDTHOME Your tech guys just disconnected my modem and ran off.
#mvp #pldtfiberhome

[PLDT Cares @PLDT_Cares]

@kixsantos15 I understand the urgency of your concern, @kixsantos15. Your existing ticket is already staged for dispatch and on high priority for immediate restoration of service. We commit to closely monitor and following up in quickly resolving your concern. Thank you.

[Kiko Santos @kixsantos15]

@PLDT_Cares @PLDTHome @iamMVP @NTCPH @DICTgovph ProTek TECH team, was checking the fiber terminals, when I lost connection.
When asked what happened we lost internet, they said they just tracing, Then when I checked back again.
They already gone, the people saw them, they ran off immediately.

CURRENT TICKET number: 62286884

[Kiko Santos @kixsantos15]

@PLDT_Cares @PLDTHome @iamMVP @NTCPH @DICTgovph @PLDT_Cares @PLDTHome @iamMVP @NTCPH
@DICTgovph

Your tech guys just disconnected my modem and ran off.
#mvp #pldtfiberhome
TICKET reference Number: 62286884