@clarkshelp Hi I ordered some shoes in store on 15 Feb, they arrived in store on 18th Feb but weren’t collected until 22 Feb from store. When does the 28 day refund policy start from? Thankyou. Katie
@Clinique_UK Hi, i placed an order and asked for this to be gift wrapped at the time of ordering and it’s arrived without gift wrap. Is there anything you can do please? Katie
@tu_clothing hello, following my previous tweet to you, were you able to check when item 133721039 (brown wide calf boots size 8)will be back in stock please Katie
@JackWills_Help Hi, I have received two dispatch emails over the weekend however the first one, tracking information does not work. I have received the second dispatch parcel today, however no sign of the first parcel I received notification of dispatch of first- please can you help? Katie
@JackWills_Help Hi, I placed an order Tues 28 Nov however this still says in progress on my account- please can you check if there has been a problem with it? Thankyou, Katie