The DFS Customer Care team is here to help Mon-Fri 8am-6pm, Sat-Sun 9am-5pm. Please note that @DFSCare is the only official DFS Customer Services account on X.
@DFSCare is the only official DFS Customer Services account on X. We do not communicate with customers via WhatsApp. If you are unsure whether you are dealing with a genuine DFS customer service operative stop communication on X and email [email protected] where we can help.
@chelceex Hello, we are really sorry to hear you’re not happy with the service received. If you want to pop us a DM with the ordering info we can take a look into this for you. Thanks, DFSCare
@defimuz Hello, I am really sorry to hear this. If you're having issues with sending us a DM then please try contacting us via another social media platform. Thanks, DFS Care
@julianalandanie We're sorry to see this is happening Julian, if you could please reach out to our team via DM we can take a look into this for you. Thanks, DFSCare
@Priyanka070891 If you are unhappy we would recommend to direct message us to discuss this further. If you are unable to message us on X, the team are also available on Facebook & Instagram. Thanks, DFSCare
@Priyanka070891 Apologies again you are unhappy, if you do have any concerns please contact us directly with the ordering info so we can better assist. Thanks, DFSCare
@Bigbecksy I am very we are unable to give out supplier contact details. I would advise speaking with our sales team directly. They can be contacted via live chat on our website or by calling on 0800 110 5000. They are more than happy to help. Thanks, DFSCare
@haneewing I am really sorry to hear this Hannah. If you could please send us a DM via another social media platform and we will be more than happy to assist you. Thanks, DFS Care.
@armadoo We do need personal details which is why we ask you to contact us privately, we would never share sensitive information publically. The request is already with the relevant department and we will aim to bring this to a mutual resolution as soon as possible. Thanks, DFSCare
@AndyHayden79 I am really sorry if you are having issues with sending us a DM. If you could contact us via another social media platform then we would be more than happy to assist you. Thanks, DFS Care.