Whatever your thing is, we'll help you find the perfect sofa design, handmade to order, just for you. For customer queries use @DFSCare Monday - Saturday.
We are aware of some fraudulent activity on X. We do not communicate with customers via WhatsApp. If you are unsure whether you are dealing with a genuine DFS customer service operative stop communication on X and email [email protected], where we can help you further.
@trigger39@DFSCare Hi Stuart, I am really sorry to hear no one has yet contacted you on this. If you would like to pop us a DM we would be able to look into this further for you. Thanks, DFS Care.
@BevNewton Hello, hope you’re well and we are very sorry to hear of the concerns you have raised with your order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
@sammyc565 Hi Sam, I am really sorry to hear of the concerns you have raised. If you need any assistance please pop us a DM with your details we would be happy to look further into this for you. Thanks, DFS Care.
@maffeaves Hello, hope you’re well and I am really sorry to hear you’re not happy. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
@cursednumber7 Hello,I hope you’re well and we are very sorry to hear of the concerns you have raised with your parent's order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
@FarrowStacey Hi Stacey, thank you for taking the time to provide your feedback - we're so pleased to hear you're happy with your experience and your new sofas! Thank you, Emma
@timcarter1202 Hello Tim, I appreciate your concerns and I do apologise this has happened. Please be rest assured we can look into this for you if you please send us a DM and we would be more than happy to assist you. Thanks, DFS Care
@Ker6280 Hi Kerry. I'm very sorry to hear that you are unhappy with the service you have received in the Darley dale store. If you do need our assistance, please send us a DM with the order details we will certainly do our best to assist you. Thanks, DFSCare
@timcarter1202 This is really disappointing to hear Tim, if you wish to speak to a member of our team please send us the ordering details via DM and we can look into this for you. Thanks, DFSCare
@azfernazir Hello Azfer, I am really sorry to hear you're not happy with your furniture. If you do require any assistance, please send us a DM with your order details and we will do our best to help. Thanks, DFSCare
@jatinjaitley We are sorry to hear of any delays experienced with your order. If you could please DM our team we can take a look into this for you. Thanks, DFSCare
@Custrelationdsk Hi, please note that this account is not affiliated with DFS and should be disregarded. @DFS and @DFSCare remain our only official accounts and our customer services team will be happy to continue assisting you on DM, via our customer services account @DFSCare.
@CJKnight_10 Hello Callum, thanks for reaching out and we’re very sorry to hear this. If you need any assistance pop us a DM with your ordering details and we’ll be able to help you with this. Thanks, DFSCare
@BevMills Hi Bev, I am really sorry to hear you are unhappy. If you need any assistance please pop us a private message with your details we will be more than happy to look into this further for you. Thanks, DFS Care.
@Derbydave3 Hi Dave, if you are having trouble making a purchase online you can reach our sales team on 0800 110 5000, alternatively you can pop us a message and we will assist as best as possible. Thanks, DFSCare
@GlennhooperUser Good Morning, I am really sorry to hear the concerns you have raised. If you need any assistance please pop us a DM with your details we would be able to look into this further for you. Thanks, DFS Care.