@parcelmonkey I was meant to receive a ยฃ27 refund from you as no one came to collect my parcel, I then sent it through Royal Mail, I have sent you proof of receipt and got told I would get refund 3-5 days, it has now been 17 days! Iv sent numerous messages and no replies?!
@parcelmonkey Shipment number was PM8305284 someones messaged me on your website saying the order was cancelled but someone has signed for it on 19th May thatโs why I carnt have a refund, no one could have because I sent it myself with Royal Mail?
@parcelmonkey I also have messages of your company telling me no one could collect it until 20th, but theyv told me someone signed for it on the 19th? How could this be if no one could collect it until the 20th?