Kamal Bisht

[Kamal Bisht @kmlbst]

Ticket - IN26071112072576129158

[Kamal Bisht @kmlbst]

@flipkartsupport My tax report has been stuck in "In Progress" for 2+ days. Yesterday's request disappeared without generating the report. This is delaying my GST filing and affecting statutory compliance. Please escalate to your Technical Team and resolve this urgently.

[Kamal Bisht @kmlbst]

@__Ankitrajput @bhash @OlaEV_Support @OlaScooter @OlaElectric @atherenergy @PMOIndia @gupta_rekha @aajtak @ndtv @akcxxx2 @OlaElectric @bhash
Your poor after-sales service is creating an unofficial repair network. Due to long delays many customer avoid Ola Service Cntr and instead get repairs done directly through some Ola technicians, who also arrange OEM spare part outside the official process

[Kamal Bisht @kmlbst]

@Sell_on_Amazon @amazonIN @amznsellerhelp

[Kamal Bisht @kmlbst]

@Sell_on_Amazon If the SAFE-T team had actually helped, I wouldn't be posting here. I keep receiving template replies despite submitting all the evidence. It feels like claims are being rejected automatically without any human review. I only ask for a fair manual investigation.

[Kamal Bisht @kmlbst]

@flipkartsupport I will remove the order details. I only shared them because I was unable to get a fair resolution through the SPF process.

I hope Flipkart also shows the same level of concern by thoroughly reviewing the evidence I submitted instead of repeatedly rejecting genuine claims.

[Kamal Bisht @kmlbst]

@flipkartsupport I received a fake return instead of my original product. I shared everything you asked for—the VMS packing video, return unboxing video, photos, and shipping label. Still, my SPF claim was rejected with different reasons each time.
Order -OD437644802135417100

[Kamal Bisht @kmlbst]

@vidit_74 @amznsellerhelp @vidit_74 Think twice before investing your time and money on marketplaces like Amazon and Flipkart. As a small seller, you carry the risk, but often have little support when things go wrong. Invest your time and money where your efforts are valued and your business is protected.

[Kamal Bisht @kmlbst]

If all this evidence is not enough, then what is the purpose of asking sellers to record packing videos and submit proof?

Please review my evidence properly instead of sending template replies. Small sellers deserve a fair investigation.

[Kamal Bisht @kmlbst]

@camangalarvind @amznsellerhelp Stop wasting your time with these fraud companies like @amazon @Flipkart

[Kamal Bisht @kmlbst]

@amznsellerhelp No it is very hard to survive with amazon as a small seller. Fake orders fake return and safe-t claims are being rejected with templated replies. All your policies are against seller.

[Kamal Bisht @kmlbst]

@amznsellerhelp @amazonIN Details are already shared in DM but you are not providing any resolution.

[Kamal Bisht @kmlbst]

@amznsellerhelp

1/9

What is the purpose of raising a suspected order alert if Seller Support simply ignores it?

I reported concerns BEFORE shipment for two orders from the same buyer pattern (Cases 12654556562 & 12657793222).

[Kamal Bisht @kmlbst]

@amznsellerhelp Waiting for response while your safe-t claim team is rejecting the claim with same templated replies.

[Kamal Bisht @kmlbst]

@amznsellerhelp Yes I want a closer look. Please check your DM.

[Kamal Bisht @kmlbst]

@amznsellerhelp @amznsellerhelp
10/10
The concerns were reported before shipment, not after the loss occurred.

[Kamal Bisht @kmlbst]

@amznsellerhelp @amznsellerhelp
9/9

Two warnings. Two opportunities to investigate. No action.

I have not raised a claim yet because, in my past experience, if a claim is rejected or partially approved, it becomes very difficult to get the decision changed even with evidence.