Mohit Kumar

[Mohit Kumar @kmohit31]

@MarriottBonvoy No resolutions have been provided by @MarriottBonvoy. An explanation of why professional cleaning is not sufficient if they are charging for replacement. Need evidences whether cleaning attempt has been made. Charges are excessive and unsupported. @Marriott @jagograhakjago

[Mohit Kumar @kmohit31]

Part1: Deeply disappointed with my experience at @WestinPune. After checking out at 3 AM, I received a call demanding payment for crayon marks made by my 3-year-old child. What followed was even more disappointing. @MarriottBonvoy @Marriott

[Mohit Kumar @kmohit31]

@MarriottBonvoy Added photos that was shared by hotel.

[Mohit Kumar @kmohit31]

Part 2: The crayons had been provided by the hotel. No attempt was made to clean or dry-clean the marks before I was told the entire sofa cover needed replacement. These were crayon markings, not broken furniture or deliberate damage.

[Mohit Kumar @kmohit31]

@Uber_India @Uber when have you introduced cabs with AC off/on options, because your so called trained drivers keeps telling this and eat ghutkha while driving without switching on AC. That too when lady was travelling, Customer care choose to act dumb here even after complaints

[Mohit Kumar @kmohit31]

@SwiggyCares Check the message that has Order ID.

[Mohit Kumar @kmohit31]

@SwiggyCares Order ID: 215544199770297 – I experienced unethical behavior from both L1 & L2 CCRs, as they abruptly closed the conversation without my consent. The delivery was delayed, no support & resolution was provided, left me very dissatisfied. Decided to stop using Swiggy.

[Mohit Kumar @kmohit31]

@SwiggyCares Same hope was given to me yesterday by L2 team. But they closed the conversation immediately without my consent.

[Mohit Kumar @kmohit31]

@IndiGo6E Please train your rep Rupali on basic customer service. She was rude and uncooperative when I requested help with child seat selection, citing a vague policy that she couldn’t provide in writing. Very disappointing experience.

[Mohit Kumar @kmohit31]

@Swiggy @SwiggyCares what a lame service you guys provide, you guys do mistakes and leave on customer to write email and then reply with generic message that unable to help and rate the restaurant rather. Order -208232899845569. No support from Smita - escalation team

[Mohit Kumar @kmohit31]

@FedExHelp Sent you all the details.

[Mohit Kumar @kmohit31]

@FedEx @FedExHelp India Bangalore team is unable to help not giving any response for the shipment that is hung with customs that too it’s a document. All I need invoice pdf so that shipment can get clearance. Tracking no- 815359781486.

[Mohit Kumar @kmohit31]

Even after multiple follow ups. They don’t care to respond.

[Mohit Kumar @kmohit31]

@UberEats such an ass people you have as your agent. Specially sonu, who has an attitude of not resolving the issue and ended chat. Didn’t wait for my reply and intentionally ended the chat.

[Mohit Kumar @kmohit31]

@HDFCBank_Cares @HDFCBank_Cares @HomeLoansByHDFC @HDFC_Bank do you really want me to move my 3 loan accounts into another bank?

[Mohit Kumar @kmohit31]

@HomeLoansByHDFC your helpline is of no use better keep AI instead. Loan account - 651839377. Need help here.

[Mohit Kumar @kmohit31]

@HDFCBank_Cares There are 2 more loan account - 652723406 and 653041965 both has issues and helpline is unable to resolve in fact they don’t understand how to help and what to speak.

[Mohit Kumar @kmohit31]

@ICICIBank @ICICIBank_Care It’s quite surprising that the credit card application (R150425000179), which has already passed through 7 approvals including State Head as per process, is still pending final approval. Credit Manager reviewed this, or is this simply being overlooked?