Knack Status

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[Knack Status @knackstatus]

This page is no longer active. For status updates from Knack, please go here: https://t.co/bp8Q8RsbMN

[Knack Status @knackstatus]

@CryptoRealist67 Thank you for reaching out. Everything looks normal for the AU region this last Sunday. Feel free to provide your app URL to [email protected] and we will be happy to take a closer look into this.

[Knack Status @knackstatus]

As a result of the disruption, we have implemented a number of blocking mechanisms and rules. We are actively monitoring this situation to ensure its continued stability.

[Knack Status @knackstatus]

@rasul_davis Hi Rasul, we're happy to help and look into things for you! If you have reached out to [email protected], do you have a ticket number that we could check on? We'll be standing by to get things resolved for you ASAP 💜

[Knack Status @knackstatus]

The builder is now up and running. There may be some intermittent slowness. We are actively working to address this issue.

[Knack Status @knackstatus]

In the US and EU regions, the Knack Builder is unavailable. The Live Apps should still be functional in all regions.

[Knack Status @knackstatus]

We are currently investigating an issue with apps loading. https://t.co/AZ5sbJ0YuU

[Knack Status @knackstatus]

@Stan34804826 Hello Stan, everything is looking good on our end. Could you please send an email to [email protected] so we can investigate this for you?

[Knack Status @knackstatus]

We are currently investigating an issue with apps loading. https://t.co/AZ5sbJ0qFm

[Knack Status @knackstatus]

@M2MusicNYC there was a temporary outage prevent users in the US accessing apps. This was resolved very soon after you contacted us here.

[Knack Status @knackstatus]

@hakim_seleman please reach out to us directly at [email protected] so we can help resolve this issue

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@JohnCassidy7 Thanks both for confirming and investigating further on this!

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@JohnCassidy7 @kfjourneys can you also email us directly at [email protected] please and share the URL to a page in your apps that isn't loading so we can review please?

[Knack Status @knackstatus]

@JohnCassidy7 There are no system wide issues currently. Can you message us directly to [email protected] so we can investigate via support please.

[Knack Status @knackstatus]

@FCredi glad you sorted that out 👍 We do send notifications with billing issues. Happy to review the email logs if you reach out to us in support so we can double check there isn't a blocking issue.

[Knack Status @knackstatus]

@FCredi We do not have any region wide app issues. Can you message [email protected] with the URL for one of your apps so we can investigate further please?

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@NeilWil26750307 We have received your support ticket and are reviewing there. We will follow back in the ticket you raised.

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@brenhutchinson we have received your support message and are pending further details to help resolve the issue.

[Knack Status @knackstatus]

@Jrod0403 We were seeing increased latency across the US, we are now seeing the response times come back up so performance should be returning to normal. If you are still seeing any issues, please write into [email protected]

[Knack Status @knackstatus]

@nj2ct Hello Gary! Please reach out to us at [email protected] and we will take a look right away.

[Knack Status @knackstatus]

@Piddy_X We will take a look at your request right away so you should see a response in just a few minutes.