@matt1477 @USPS Hi Matt, I am sorry to hear that! In order for us to file a claim, we need some sort of proof, otherwise there won't be any compensation. I believe you are in contact with customer service? Please DM me your email and you order number if there is anything I can do to help. Deb
@mammabear2009 Hi Malissa, I replied to your facebook review. We can neither find your first nor your last name in our customer base. Please DM me your order number and we can take it from there.
@HeyItsMoog Hi Moog, sorry to hear about the cuts (ouch!) and to hear you were not happy with the serrated knife. Please DM me your order number and why you weren't happy and I'll see what I can do for you. Best, Deb
@madmoderator Hi there and sorry the late reply! Please get in touch with customer service ([email protected]) if you were not happy with the results! Thanks
@specterm Hi Michael. I am glad we were able to sort this out. Sorry that your initial email went to an unmanned inbox! We love our customers, especially when they are ordering for the 3rd time...
A shoutout and recommendation for my friends at @knifeaid! I recently had my knives professionally sharpened from them by mail and they came back in less than a week. LOVE how well they're cutting and can't believe I was using dull, crappy knives for so β¦ https://t.co/aVFxZqtNKq
If you have a broken tip or chip in your blade we are masters at knife repair. πͺ
Minor repairs are free as part of our service. Larger repairs cost up to $10 per knife. We can sharpen your ceramic knives as well!
Click the link to to learn more!
πhttps://t.co/ymgX9iUQm4