Jim Knight

High-Energy Keynote Speaker, Best-Selling Author, Impact Catalyst, Entrepreneur, Risk-Taker, Coffee Fanatic, Music Lover, Father, Rocker, Trekkie, Misfit Toy

[Jim Knight @KnightSpeaker]

People may forget the details, but they’ll remember how the experience made them feel.

Unforgettable experiences aren’t created by policies or processes. They’re created through human behaviors: the way we show up, connect, listen and make people feel valued.

[Jim Knight @KnightSpeaker]

One of my fave crowds so far, getting to deliver my customized “Service That Rocks” keynote for Redwood Credit Union’s “Day of Inspiration”, their bi-annual event with all 1,100 tram members. What a culture! So much fun! 🤘🏻

[Jim Knight @KnightSpeaker]

In one hour, this theatre will be mine! 🤘🏻

[Jim Knight @KnightSpeaker]

A little love goes a long way. 🤘❤️

The best cultures aren’t built on perks, posters or catchy values on the wall. They’re built on people genuinely caring about people.

Show appreciation. Give recognition. Celebrate your people. Make them feel like they matter.

[Jim Knight @KnightSpeaker]

Engagement isn’t about getting people to show up. It’s about giving them a reason to care.

When your people feel valued, connected and invested in the mission, they bring more energy, ownership and passion to everything they do.

[Jim Knight @KnightSpeaker]

YYour next keynote should do more than fill a spot on the agenda. It should make an IMPACT.

High-energy, transformational programs built to get your people thinking differently and ready to take action.

Ready to ROCK your next event?
#KnightSpeaker #KeynoteSpeaker

[Jim Knight @KnightSpeaker]

Throwing it back to 2011 in Penang!

A guitar, a Sharpie and another great memory from the road. Pretty cool to look back at the places, people and experiences this career has brought along the way.

Still rocking all these years later.

[Jim Knight @KnightSpeaker]

It starts in your head before it ever shows up in your results. 🤘

See it. Believe you can make it happen. Then get to work.

The biggest difference-makers don’t just wait for change. They decide they can create it... and then they act.

[Jim Knight @KnightSpeaker]

Happy Global Customer Experience Day!

Great customer experiences don’t happen by accident. They’re created through the little moments, personal connections and going beyond what’s expected.

[Jim Knight @KnightSpeaker]

🎸 This weekend marked 4 years of Service That Rocks!

Four years of helping leaders and teams rethink what great service really looks like and turn everyday customer interactions into experiences that ROCK. 🤘

[Jim Knight @KnightSpeaker]

#ThrowbackThursday, 1984 I was sporting the Bieber before there ever was a Bieber.

[Jim Knight @KnightSpeaker]

Every single person on a team has the power to either ignite the cultural flame or extinguish it. The way you show up, the attitude you bring and the choices you make all have an impact.

Culture isn’t just leadership’s responsibility. We ALL own it.

[Jim Knight @KnightSpeaker]

Average might get the job done. But excellence is what gets remembered.

Raise the bar. Push past “good enough.” Keep looking for ways to make your leadership, your culture and your impact better than they were yesterday.

Perfection isn’t the goal. Excellence is.

[Jim Knight @KnightSpeaker]

A keynote can inspire, but lasting change takes action. 🤘 That’s why my work goes beyond the stage with tools and training that help teams keep the momentum going, tackle real challenges and create real impact. #LeadershipThatRocks #CompanyCulture

[Jim Knight @KnightSpeaker]

THOUGHTS THAT ROCK: I’ve never believed you need just ONE mentor.

Different people can challenge you, inspire you, open your eyes to new perspectives and help you level up in completely different ways.

Here are 5 types of mentors I believe everyone needs to amp up their life.

[Jim Knight @KnightSpeaker]

Culture doesn’t happen by accident. 🔥

It’s built, shaped and fueled by the people who show up every day. As a leader, you have the power to be the catalyst that sparks something bigger.

Light it up. 🤘

#CultureThatRocks #CompanyCulture

[Jim Knight @KnightSpeaker]

Great trip up to Buffalo to spend the day with the Sales & Marketing and Executive teams at Rosina Foods to talk about “Culture That Rocks”. Loved hanging out with these passionate and committed rock stars! #MeatballsRock Thank you Andrea, Russ and Joe for making this happen!

[Jim Knight @KnightSpeaker]

Want to stand out? Stop being so predictable.

The brands people remember are the ones that find ways to surprise them, delight them and give them an experience they weren’t expecting.

Different gets noticed. Different gets remembered. And different gets rewarded.

[Jim Knight @KnightSpeaker]

Now THIS is a day I can get behind. 🤘

Happy #GlobalCompanyCultureDay! Culture is at the heart of everything I do. Get it right, and everything else has a better chance to ROCK. 🎸

#CultureThatRocks #CompanyCulture

[Jim Knight @KnightSpeaker]

Throwing it back to Hard Rock and apparently getting the VIP treatment for this week's #throwbackthursday. 😂🤘