@fraserh93 Hi there! We are sorry that you have problems with our pliers. Please tell us where you're from so we can give you the right customer service!
Kind regards from Germany
Your KNIPEX Social Media Team
@tenerife_photo@knipex_tools@knipexofficial Hi Raico!
We are very sorry that you have problems with our pliers. Please contact our colleague and send an e-mail with a photo of your plier to: [email protected] and they will help you out! We are very sorry again!