if there is no valid reason for it to remain.
Customers deserve timely communication and action, not endless promises of escalation.
Please resolve this issue without any further delay.
#Kuda#CustomerService#Nigeria#Banking@kudahelp_ng@joinkuda
Dear Kuda,
I have been dealing with a ₦700,011 lien on my account for over a month now.
I was informed that I needed to provide a police report before the lien could be reviewed and removed. I complied with that request and submitted the police report as instructed.
without any meaningful progress. This level of customer service is extremely disappointing.
I am publicly requesting that Kuda urgently review my case and either provide a clear explanation for the continued restriction or remove the lien from my account immediately
@OPay_NG Is it possible for me to open an Opay account when I reside outside the country? I have my NIN but my Nigerian number doesn’t function here.
Your response is urgently needed @OPay_NG