Jeffrey Daniel Koets

CEO @ Nylas

[Nylas @nylas]

Notetaker week starts now! Five new features, one a day through Friday, all live today.

First up: custom announcements and custom avatars. Your bot joins with your customer's logo, introduces itself in the chat, and posts the recording notice their compliance team asked for.

[Nylas @nylas]

Agent Accounts gives an AI agent its own email account.

Wealthie routes adviser email through one. Clear client references file on arrival. Everything else gets inferred, scored, and queued for review below threshold.

How the scoring logic works: https://t.co/V1CyyFmOom

[Nylas @nylas]

Agent Accounts give an AI trial coordinator its own mailbox and calendar. It books the site visit as its own event, so when the ethics approval slips, it moves the date once instead of sending another letter.

New post: https://t.co/H64cJaL9tW

[Nylas @nylas]

The Nylas CLI treats a thread as one object. nylas email threads list --unread shows every open conversation. nylas email threads mark <id> --read clears the whole exchange in one command.

Read about how to build a conversation inbox: https://t.co/02ITDjq4WL

[Jeffrey Daniel Koets @koetsy]

We just shipped the biggest Notetaker update since launch.

Meeting recording is the easy part. The hard part is duplicate bots, usage limits, retention policies, and all the operational logic around them.

Now Notetaker handles that for you, configured once per customer.

Proud of the team.

https://t.co/HnPFGzktBB

[Jeffrey Daniel Koets @koetsy]

Clinical trials are complex. Scheduling them shouldn’t be.

With its own inbox and calendar, an AI agent can coordinate site visits, handle changes, and keep the process moving.

That’s what Nylas Agent Accounts enable.
The AI trial coordinator that keeps site visits on schedule https://t.co/zW6wgM0XO8

[Jeffrey Daniel Koets @koetsy]

We just changed how customers build with Nylas.

Every plan now includes Email, Calendar + Scheduler, Notetaker, and Agent Accounts.

What changes is how much you use, not what you’re allowed to build.

Build first. See what works. Scale from there.

Proud of the team for getting this out.

New Nylas pricing: every product on every plan https://t.co/uZIayajwbb

[Jeffrey Daniel Koets @koetsy]

Today we're launching Scheduler support for Nylas Agent Accounts.

Agents can now manage email, calendars, and scheduling under one identity—turning support tickets into calls, sales replies into demos, and candidates into interviews.

https://t.co/BvmZzAmP8K

[Jeffrey Daniel Koets @koetsy]

AI agents need more than intelligence.

They need an identity: email, calendar, and a way to do real work.

That’s where agentic AI gets interesting.

The AI transaction coordinator that keeps the closing on schedule https://t.co/WsFXT2TaYb

[Jeffrey Daniel Koets @koetsy]

AI executive assistants shouldn’t borrow your inbox. They need their own identity: email, calendar, and the authority to act.

Intelligence determines what an agent can understand. Identity determines what it can own.

https://t.co/S0GX2S8fjk

[Jeffrey Daniel Koets @koetsy]

An AI recruiting agent that can contact candidates but can’t schedule interviews is just half an automation.

Production-ready agents need their own identity.

Nylas Agent Accounts provide that infrastructure—so agents coordinate while recruiters decide. https://t.co/nonrCagMKO

[Jeffrey Daniel Koets @koetsy]

At Nylas, privacy, security, and governance are built in from day one—because trustworthy AI is the only kind worth building.

Read Sam’s piece on AI governance for email and calendar APIs.

https://t.co/a7VlIWHFlu

[Jeffrey Daniel Koets @koetsy]

The next generation of startups won't win by building everything—they'll win by knowing what not to build. Differentiate where it matters. Buy the rest. Lighthouse is a great example: https://t.co/b9f3Wzh51U

[Nylas @nylas]

Agent Accounts gives your AI sales agent its own inbox AND its own calendar.

So when the prospect writes back "sure, next week?" the agent checks availability, books the meeting, and sends the invite.

No handoff, no second system to keep in sync.
https://t.co/fz1jDux3tW

[Jeffrey Daniel Koets @koetsy]

AI sales agents shouldn't just write emails. They should book meetings.

The missing piece? A real email and calendar identity.

That's what Agent Accounts unlock.

The era of AI teammates is here.

https://t.co/PdSpyv7sVX

[Jeffrey Daniel Koets @koetsy]

This is where AI agents stop acting like assistants and start acting like participants. A real calendar. A real identity. Real workflows. That's a fundamental shift.

https://t.co/v2NpDHDxyT

[Jeffrey Daniel Koets @koetsy]

Less than a day to build. Up to 4x more clients served.

That's what's possible when AI agents have their own email identity.

Great work by the Wealthie team building on Nylas Agent Accounts.

https://t.co/eVNTmnlwOI

[Jeffrey Daniel Koets @koetsy]

Octave Gets Hundreds of Therapists to Production Without Getting Stuck in the Implementation Gap https://t.co/iDkWfXaBnv