@VerizonSupport
I just tried using my Verizon Shine code accessory code and it states: "Promo Code Usage Exceeds Maximum Count" despite my not using it. Then refreshes to a "We are experiencing high traffic" page
As a @Hyatt Globalist, I booked the Hyatt Regency Rome Central months in advance. With <10 days notice, my reservation is being cancelled and I'm being 'relocated' to a Hilton Garden Inn at €340/night, more than the hotel's own rate. This is not how you treat loyal members