Kritika Pasricha

[Kritika Pasricha @kpasricha2610]

@HyattConcierge How many times shall I DM you, bot!

[Kritika Pasricha @kpasricha2610]

Stayed at @HyattPlaceHampi & the experience didn’t match the Hyatt brand. No luggage help, salty lunch, poor breakfast service, no parking at night, welcome drinks just left on the side. Disappointing for the price paid. Expected much better. #Hyatt @Hyatt @HyattPlace

[Kritika Pasricha @kpasricha2610]

@HyattConcierge Already did, thrice

[Kritika Pasricha @kpasricha2610]

@HyattConcierge Aleeady did. Please revert back

[Kritika Pasricha @kpasricha2610]

@HyattConcierge Dm’ed

[Kritika Pasricha @kpasricha2610]

@HyattPlace @HyattPlace please provide a valid link to DM

[Kritika Pasricha @kpasricha2610]

@HyattPlace Dm’ed on @HyattConcierge. Expecting a genuine response and not a bot automated one.

[Kritika Pasricha @kpasricha2610]

@18002096006 Hi @anandmahindra @18002096006 , this seems like yet another automated response I’ve been getting for almost a month now. Despite multiple follow-ups and DMs, no one has contacted me. If your team is really “resolving” this, how come no one has even called once?

[Kritika Pasricha @kpasricha2610]

@anandmahindra @MahindraForYou
It’s been almost a month since I raised my issue. After multiple DMs and followups, all I heard is “it’s escalated” and “you’ll get a call”
Still nothing,No resolution, no response.
Is this the level of customer experience @MahindraRise is proud of?

[Kritika Pasricha @kpasricha2610]

@18002096006 This is beyond frustrating and reflects poorly on your customer experience. @anandmahindra

[Kritika Pasricha @kpasricha2610]

@18002096006 Hi @MahindraForYou, this seems like yet another automated response I’ve been getting for almost a month now. Despite multiple follow-ups and DMs, no one has contacted me. If your team is really “resolving” this, how come no one has even called once?

[Kritika Pasricha @kpasricha2610]

@18002096006 Just replying via DM doesn’t resolve the issue when you cannot take appropriate action on it.

[Kritika Pasricha @kpasricha2610]

@anandmahindra We bought a XUV 3XO from @AnantCars Marathahalli, BLR. On delivery: dented door, bonnet scratches, stitching issues, dirty interiors. It didn’t feel new. After arguments, got just ₹10K accessories. This raises serious concerns about your brand’s delivery standard

[Kritika Pasricha @kpasricha2610]

@18002096006 Replied via DM, hoping to get a response soon.

[Kritika Pasricha @kpasricha2610]

@anandmahindra @AnantCars The salesperson casually said, “We’ll give you a new car,” like it wasn’t already expected. No apology, no accountability. After hours of argument, we were offered just ₹10K in accessories — nowhere near the compensation or experience we expected from Mahindra.

[Kritika Pasricha @kpasricha2610]

@TRAI

[Kritika Pasricha @kpasricha2610]

@reliancejio @JioCare someone has applied for a new jio number using my number as the alternate number. Even after multiple complaints, my number is not getting unlinked. Please take a strict action otherwise i’ll file a complaint with TRAI.

[Kritika Pasricha @kpasricha2610]

@redBus_in how is mu complaint marked as resolved when I haven’t received any resolution. What a pathetic customer service. #poor #customerservice

[Kritika Pasricha @kpasricha2610]

@redBus_in Give me an estimate. This has been going on for around a week now. @redBus_in what’s this customer experience that you’re offering

[Kritika Pasricha @kpasricha2610]

@myfrido great advertisement but poor customer service. There has been a discrepancy in my order delivery and i asked for the refund of the difference amount but no response.
#CustomerService #dissatisfaction