There's a lot of undetermined charges and also lot of confusion on why I got charged twice? Why was I denied the $300 gift card? etc. This isn't how you welcome back the customers you've lost in the past. Hoping to get a solution for this! @VerizonSupport@Verizon
7/7
@Verizon@VerizonSupport
Last month on Dec 7th I started 4 new lines under the promotional 4 iPhone 17 Pro for $100 offer.
On Dec 8 I took 3 phones out of 4. On Dec 9 I took the 4th phone (as my friend lives far and wasn't available on 8th). 'Everything was In-store'
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But then the first 3 lines for which i have already paid the first month bill got charged again for the first month. The bill was produced for 1st month (dec 9- jan 7) + 2nd month(jan 8-feb 7) totaling $65 each. For all 3 lines! But I already paid for them the previous month!
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