@sarahgirlwonder @Rev33024177@JimmyHammoni@YourBoyShane17@dfat@AndrewGeeMP I just got an email saying it’s ready for collection after going into the office this morning! looks like they really do prioritize the people who come and line up. I also did reach out to my local MP this morning too so not sure if it was that.
@sarahgirlwonder @Rev33024177@JimmyHammoni@YourBoyShane17@dfat@AndrewGeeMP they handed them to the people inside and those people called us and told us our passports have been pushed through to printing and to come back next week to pick up once we receive an email.
@sarahgirlwonder @Rev33024177@JimmyHammoni@YourBoyShane17@dfat@AndrewGeeMP i’m in sydney. i got there at around 5am and they cut the line at around 8 am because it was quite long. People working there walked up and down the lines during the morning and took our names and numbers if our cases were extreme and went to the office (continued)
@DrARayfield @___dreamvortx asked someone on the phone and they said appointments are all booked out so you’ll just need to line up and they’ll help you (after waiting 6 hours)
@9edward@billytucker100 hey! going to go and line up tomorrow as i’ve been waiting 15 weeks, do you know if the status of yours was ‘under assessment’ when you went or was it ‘printed’?
@dfat just got off the phone with someone from the PO who hung up on me and told me they can’t do anything after waiting 14 wks for my passport. My only choice is to wait for 12 hrs at the office to see if they can help at all. 14 WKS. Outrageous.
@dfat it has been 14 weeks yesterday since i lodged my passport application and i have not received anything. I’ve called over 50 times and only gotten through twice and they have told me they are still looking at my application. i am fuming 😤.
@dfat the only way to get an appointment to come in is by calling but you can’t even get through?? tax payers money is going towards the APO so hire more people, make the phone line 24/7, do better.
@dfat extend the hours of the call centre. this is an urgent matter and people aren’t able to get through via call, email or even in person. why is the phone line for the passport office only open from 8-4pm?