@SunwingVacay
Ontario ER Physician here
Booked a Sunwing Vacation 11 months ago, first family trip after working around the clock for 2yrs. Also pre-booked extra leg room seats (I'm tall!)
Leave in 4d
Got seat bumped for both flights ๐
No Customer Service reply for 5 days
@SunwingVacay This is not post travel. This is pre-travel.
I called Sunwing and was told to submit an online request for customer service and that I would hear back within 1-2 business days. That was 4 days ago. I am being ignored.
We leave on Saturday.
@Roman_Baber @ACarterglobal Infection Fatality Rates listed in your letter are grossly inaccurate; some of your "data" is off by several orders of magnitude
I welcome debate, but this kind of data manipulation is borderline criminal
Come visit my ED & ICU
You have no idea what you're talking about
๐ท๐ซโ ๏ธ
This is unacceptable @CitImmCanada
Families and couples who have been separated due to border bans have waited long enough to be reunited.
Processing delays and system errors should not be keeping them apart now!
@marcomendicino@BillBlair@SorayaMartinezF@olivier27
241 Days Apart
Still no approval from @CitImmCanada
Applied Oct 8th
โก๏ธ FIRST to step up when asked, a frontline ER MD dealing with Covid every day
โก๏ธ FIRST to apply for reunification
โก๏ธ LAST to be remembered by my country
โก๏ธ Forgotten. Ignored.
๐ฅ๐จ๐ฆ O Canada...
@FacesofAdvocacy
We are very disappointed to report that we only tracked 31 approvals today (18 US, 10 eTA, 3 VV). Only 10 of those were applicants from the first 2 days. The 14 business day deadline is tomorrow for those who submitted on the first day, yet 300+ from 10/8-9 remain unprocessed.
More math for the weary, an example:
๐บ๐ฒ Applications from Oct.9 are ~5% after 11 biz days. At the current pace, these won't be complete for more than 9 months!
NINE.
MONTHS.
Can @CitImmCanada understand why people are frustrated, upset, anxious and exhausted?
@FacesofAdvocacy
@CitImmCanada also said:
โก๏ธ A special internal "taskforce" was created for family reunification
โก๏ธ IRCC is working at 20% capacity due to Covid
โก๏ธ Political promises & published IRCC deadlines ARE NOT guaranteed
โก๏ธ From experience, it might be longer than 14 days
@FacesofAdvocacy
Spoke with @CitImmCanada today
Here's the deal:
โก๏ธ The call centre has zero internal connection with the application processing department
โก๏ธ The only way to contact this department is by email
โก๏ธ The email address provided does not return emails
Do the math ๐
@FacesofAdvocacy
@FacesofAdvocacy @miss_sarah_c Agree. Kindness and empathy go a long way.
Many haven't received approvals and we're all in this together.
Be thoughtful and considerate; focus your frustrations in a different direction.
[Add us to the list of those waiting.
Oct.8, 2:30pm. No approval yet.]
Time's almost up โ
Our airline industry has been decimated and won't survive forever. Can the ๐จ๐ฆ government evaluate/consider programs to include same-day COVID-19 testing so Canada can reconnect with the world?
Covid will be here for a while
@BillBlair@PattyHajdu@MarcGarneau@AirCanada@WestJet
Our same-day, pre-flight COVID-19 testing program has started at @flySFO.
As a trusted testing and travel partner of Hawaii, United travelers with a negative test result can skip the quarantine and go right to vacation mode. ๐ https://t.co/SlsDOIpcS8