Krithika Jayaraman

[Krithika Jayaraman @KrithiJay]

@ACTFibernet (6/n) I want to give 1 final chance here to reinstate the connection.If connection is not reinstated today, I am disconnecting power supply to junction box & 6 of your customers will lose connection.Also if I don't get connection today I am complaining to TRAI ,INGRAM . #ACTfails

[Krithika Jayaraman @KrithiJay]

Hey @ACTFibernet what a shoddy customer experience are you giving & making customers wait for past 2 weeks without giving connection even after bill is paid.First you don't issue credits properly for consuming electricity for the junction box at our house. (1/n) #actfibernetfail

[Krithika Jayaraman @KrithiJay]

@ACTFibernet (5/n) it has been 3 weeks now without connection. We have made full payment but didn't get connection for 3 weeks now. All the while you guys have been drawing electricity for the junction box. Everytime we call your cust care they will say someone will come but nobody turns up.

[Krithika Jayaraman @KrithiJay]

@ACTFibernet @ACTFibernet Does your customer service not understand this math? Why should customer bear the cost of reconnection for your faulty billing and poor customer service?
#ACTFibernetFails
#ACTFibernet

[Krithika Jayaraman @KrithiJay]

@ACTFibernet now that you discontinued service because we asked the money you owe us,we are removing the junction box from our power supply. To all new customers, please be warned that ACT customer service is annoyingly poor.
#ACTfibernetFails #ACT_poor_customerservice

[Krithika Jayaraman @KrithiJay]

@ACTFibernet @ACTFibernet for past 7 months I'm supposed to get Rs 350 adjusted in the bill. So far I have only got 200. Irrespective of whether my connection was active or inactive,we supplied power for the junction box that had connections for 4 other households. (1/n)

[Krithika Jayaraman @KrithiJay]

@ACTFibernet you don't adjust the bill for the previous months. You keep several tickets pending and you easily discontinue service. How disgusting! You have ridiculous customer service that just doesn't resolve any customer pain points. (2/n)

[Krithika Jayaraman @KrithiJay]

@ACTFibernet what a pathetic service. I have been using your service for close to 8 years now and it's always been painful with your billing team. You installed the connection box in my residence and it's a pain in the neck to get the bill adjusted for the Rs.50 discount. (1/n)

[Rajesh Krishnan @KrishnanRaj]

(2/2) Her Service request is in some dead inbox with no action. @TCS /@tcs_na , Can you please point some clear direction where @KrithiJay can get experience letter after working for 5 years in your company ? #TCS

[Krithika Jayaraman @KrithiJay]

@airtelindia hello, I recharged my mobile number on August 16th. The transaction failed and I was notified that the payment failed and the amount would be refunded to my account within 24 hours. It's been 5 days now and I don't see any refund from Airtel.

[Krithika Jayaraman @KrithiJay]

(2/2) I don't even think a human monitors that alumni portal. Is this how you treat a former employee? And I'm wondering what's the message you are conveying to people who might want to come back to TCS! #disappointing #TCS

[Krithika Jayaraman @KrithiJay]

Hello @TCS, as an ex-employee who has served TCS for 5 years in the past, I have been trying to get an experience letter for my GC for the past 4 weeks. A ticket in the alumni portal remains in the same status for the past several weeks now. (1/2)

[Krithika Jayaraman @KrithiJay]

@TCS not even think the alumni portal is monitored by a human. I'm extremely disappointed by this. Is this how one treats an ex-employee? I'm wondering what's the message you are sending across for ex-emplpyees who might want to come back to TCS.
(2/2)
#disappointed

[Krithika Jayaraman @KrithiJay]

@RealBenjizo I'm not from software engineering background and I'm curious to learn Python and apply it at work. Looking forward to reading from this book.

[Benjamin Bennett Alexander @RealBenjizo]

Python Book;

🔴My big summer giveaway.

I am going to give away 500+ copies of "50 Days of Python: A Challenge a Day." within the next few days.

Here is what you need to do:

🔸 Like this tweet and retweet
🔸 Comment below why you need a copy. I will be going through the comments
🔸You must be following me

P.S. If you can afford to buy the book, please do so. This is much appreciated. Thank you. Link in my profile.

[Krithika Jayaraman @KrithiJay]

@ACTFibernet Chennai I have been trying to reach out to customer service for over a week now and the number is not at all answered. I'm looking to temporarily disconnect service for a month and I need help with it. How do I connect with your representatives?

[Krithika Jayaraman @KrithiJay]

@ACTFibernet #ACTFibernetfails #ACTFibernetPoorCustomerService

[Krithika Jayaraman @KrithiJay]

(3/n) @ACTFibernet I'm tired of following up & I've made up my mind. This is going to be the last. If the previous bill is not going to be adjusted, I'm going to cut the power supply to the Junction box and discontinue service. It's a pain in the neck having to ask so many times.