I'm just one developer.
In 30 days, I shipped 7 features that take VC-backed teams months:
- AI that learns from your docs (70% automation)
- Email capture (support β leads)
- Slack integration (2-sec notifications)
- 15kb widget (10x smaller than Intercom)
- Custom AI personas
- Enterprise security + self-hosting
- Conversation sharing
Zero downtime. Solo built. Free.
https://t.co/qqV0kwbSm4
@karanjagtiani04@backend_chat We have 4 events setup currently - new conversation, new message (every new message), esclation and resolution.
Just need to select the ones for which we need this. New conversation and escalation are the ones I am using right now.
Tired of checking 47 different dashboards to see if customers messaged you?
We just shipped Slack integration @backend_chat
Every message β Your Slack workspace
Real-time. Automatic. Free.
(Plus custom webhooks for Zapier, Make, etc.)
#buildinpublic#indiehackers#SaaS #CustomerSupport
@backend_chat You can even set this up for custom events. for eg. new conversations, every message sent by visitor, esclation, resolved, etc.
Try now at https://t.co/kR03BEpBkg
Nobody wants to talk to "AI Assistant." But they'll happily chat with Jess.
We just added personas + avatars to your @backend_chat support bot. Same AI. Way more human. Watch π
New at @backend_chat: Email capture before chat π
Your chatbot can now collect emails before starting conversations. Fully customizable. Set it up in seconds.
Turn support into lead generation.