kryjnn

[kryjnn @kryjnn]

@LohongMinda @yowtfahhh No plans to see this movie, but if you told me Pedro Pascal was under that helmet, I'd believe you.

[kryjnn @kryjnn]

@ConvergeSupport DO NOT CLOSE THIS CHAT. Fwd this to your Tier 2 Social Media Escalations Team/Logistics Supervisor. I do not require a live conversation to process this. I require a valid dispatch ticket number for my Wi-Fi 6 modem delivery/installation. This transcript is logged for NTC filing.

[kryjnn @kryjnn]

Para-paraan agent niyo @ConvergeSupport . Nag msg ng 4am para ma-tag ng Customer Unresponsive tapos close agad 👏👏👏 Magic magic ng stats pag may time.

[kryjnn @kryjnn]

@ConvergeSupport CRITICAL CONCERN: Do not close this session. This is a running case regarding an unfulfilled Super FibrX Max 1599 upgrade from June 2025. Over 20 tickets have been closed without delivery or response of any sort from Converge.

Acct info sent via DM.

[kryjnn @kryjnn]

@ConvergeSupport I already sent DMs over the last couple of weeks! Do you not have access? Do you need me to send the DMs again?

[kryjnn @kryjnn]

@ConvergeSupport I already sent DMs. Many DMs. Over the last couple of weeks! Do you need me to resend the DMs again?

[kryjnn @kryjnn]

@ConvergeSupport your agents are sending DMs at 4 AM and closing the chat 5 minutes later to manipulate your response metrics. I have waited over a year for my Super FibrX 1599 hardware upgrade. Check my DM and pass it to your escalation team please. I'm escalating to NTC.

[kryjnn @kryjnn]

@ConvergeSupport I already sent DMs!!!!

[kryjnn @kryjnn]

@debya_chua @ConvergeSupport Jusko, yung agent ni @ConvergeSupport 4am nag msg, tapos no response daw ako kaya CLOSED na! Malamang e kasi 4am, tulog ako?! Hapon naman ako nag msg, bakit 4am nag expect sila na nakababad pa rin ako sa Twitter? Magic mode lang ata yung agent.

[kryjnn @kryjnn]

@Itssan17 @tristanv2019

[kryjnn @kryjnn]

@Itssan17 NO. I'm not watching this. And I saw Oppenheimer, Interstellar & Inception in theaters.

[kryjnn @kryjnn]

@gewawd @ConvergeSupport July 7 na today @ConvergeSupport wala pa din sumasagot

[kryjnn @kryjnn]

*** SF-12956596 - Your Case Has Been Resolved *** IT IS NOT RESOLVED!!!!!!! ONE YEAR NA!

[kryjnn @kryjnn]

@gewawd @ConvergeSupport

[kryjnn @kryjnn]

@gewawd @ConvergeSupport May proof na dinedma and all

[kryjnn @kryjnn]

@gewawd Ako I've contacted them via X, FB, hotline... Walang nangyari, NR pa madalas. Kaya pag di pa talaga naayos next week sa NTC na.

[kryjnn @kryjnn]

@gewawd Omg 2 years na!!! Try to msg them on X, FB, etc paraay proof ka that you exhausted all these means already to resolve this pero wala pa rin.

[kryjnn @kryjnn]

@gewawd I have something going on lang this week, next week ko sila follow up ulit. Sabi ko pag ni pa nila naayos next week, mag cocomplain na ako sa NTC.

[kryjnn @kryjnn]

@gewawd Yes, wifi 6 request. 1 year na since nag upgrade kami ng plan. Failing na yung current modem, wala pa din :( I'm so ready to file a complaint na nga sa NTC.

[kryjnn @kryjnn]

@ConvergeSupport @NTCPH @NTC_PH Please help. They just keep closing all the tickets I raised. Paikot ikot lang for 1 year. Issue not resolved.

[kryjnn @kryjnn]

Grabe kayo @ConvergeSupport . My cases have not been resolved, as in ni Hi ni Ho wala, tapos resolved na? IT'S BEEN ONE YEAR SINCE THE ISSUE! 2026 na wala pa din yung new modem na kasama sa upgrade! Naghihingalo na yung old Converge modem namin.