@united I am near the gate, at 8 pm your staff said we would get an update in 40 minutes and we only just got an update 10 minutes ago, almost 105 minute later
@united I’m not on the tarmac waiting to take off. My flight to Portland was supposed to take off at 7:15 and we haven’t even boarded. No one from your staff made any announcements between 8 and 10:25 regarding the delay
Just when I thought @united couldn’t get any worse, you’ve now delayed my flight 5 hours and none of your employees even have the courtesy make an announcement