@MyntraSupport Yes, I have re-opened the issue again, the response still stands the same.
Earlier it was responded in short description and now a long response stating the same has been given.
No resolution has been given on how the tag strings were re-knotted if it’s a fresh product.
@myntra@MyntraSupport .
Utterly disappointed by the customer support.
Received used product, tried returning it, it was denied by pickup stating it as used product.
Opened a complain ticket which was closed stating i received it in good condition.
@jagograhakjago please look into it.
Would be sending legal notice if need be for refusing the return on a baseless ground and providing me the used piece.
Opened another ticket, received the same response.
Called again and the escalated supervisor Mr Vishal stated that the quality has been checked by them and this is an absolute reply from them.
The blame was put on me.
No point being Elite member.
There will be many who will question why we’re spending money on #Chandrayaan & indeed, on the entire space program. Here is the answer. When we reach for the stars it fills us with pride in our technology & with self-confidence as a nation. It literally inspires each of us to reach for the stars. 👏🏽👏🏽👏🏽
@help_delhivery Hi Team
Inspite of raising the previous complaint there has been no progress. Rather I receive a message every morning for ‘out for delivery’ and in a few minutes I receive a status saying ‘Delivery cannot be completed’.
No specific reason is being provided.
@AmazonHelp Hi Paul, That is the concern that I have, being in Delhi, I can’t monitor the delivery in Mumbai.
Even after several delivery attempts if it is not getting delivered to the very address which has been provided by the seller poses serious questions about the intention
amount paid, etc etc. But the customer service was more concerned with the slip.
I was being told that from seller’s POV until he doesn’t receive the return order, refund won’t be placed, agreed.
But from a customer’s perspective, firstly i got the defective product,
But is not getting delivered.
I called Amazon customer care and I was told to upload a ‘slip’ or ‘Proof of delivery’.
Doorsteps pickup doesn’t involve any paper work, everything happens over mail and app.
I have all the relevant details on the app like tracking no., address