I want to officially apologise to HDFC. I complained about their slow appโฆ but at least their customer service picks up the phone.
ICICI, on the other hand, calls you 10 times a day to sell loans and credit cards but vanishes the moment they mess up.
@ICICIBank offence by ICICI, in most cases where the case was resolved it was the merchant, and no obligation by ICICI itself.
I will update this thread as per the progress of the case from @RBI side, so that other can follow it if they are also being denied complaint from @ICICIBank
@ICICIBank Its already more than 30 days that I have waited for them to resolve the dispute. I will be taking this up with RBI Obudsman now and will be taking legal actions also against them, I have all the evidence, mail SS, and call recordings. I have checked reddit and this is repeated
@harshitshukla70 Instead of renting it out, make it a chill out place, get togethers meetups, and discussions around startups, you all gonna make more than 20k and would meetup a lot more folks, and lot more perspective
@ICICIBank_Care Itโs been over 24 hours and no one from @ICICIBank has responded. The silence is only because you know the debit happened after I cancelled the mandate a clear technical lapse on your side. This wonโt be ignored. I expect a clear and accountable reply.
@Harjeetshs3571 They wont do anything, I have been trying to reach out since 3 weeks but no reply, even their customer care hangs up the call knowing they cant defend or accept their mistake.
Downfall has started for icici
@ICICIBank_Care Thanks for responding, but no one has reached out even after your reply.
If this continues, Iโll be raising it with the RBI Ombudsman since ICICI seems unwilling to resolve it internally.
@ICICIBank@ICICIBank_Care