kate.verran

Talent Specialist focused on #CX, #UX & #ServiceDesign. Working in #Sydney w/ @Aquent @vitamintalent @FirebrandTalent Self-confessed geek, loves tech innovation

[kate.verran @kt_verran]

It’s #digitalks but not as we know it 😉Calling in from sunny Yamba 😎 🏖 to hear @luckykat discussing ‘Business As (in)usual’
#isoevents #stayhome #digitaltransformation #newnormal
@Aquent @firebrandtalent… https://t.co/GH8kCzYIzB

[kate.verran @kt_verran]

Join our #Digitalks event 31 May. Laura Cardinal, former GM of Global Product Marketing @ Xero chatting about creating holistic brand experiences #BrandExperience #UX #CX #ProductDesign https://t.co/pX1pYiGG3j

[kate.verran @kt_verran]

Benefits of long-term focus on #CX, rather than short-term focus on profit: "Proactively delighting customers earns trust... Take a long-term view, & the interests of customers & shareholders align.”
#UX #HCD https://t.co/12NHGTXRdk

[kate.verran @kt_verran]

Great read! I had the pleasure of hearing Afdhel Aziz present an overview of "Good Is The New Cool" last year – an inspiring combination of purpose & business that just makes sense on so many levels! https://t.co/jmOGFMWcer

[kate.verran @kt_verran]

With the ever changing landscape of work, roles and projects – adapting to change & building up #resilience skills is essential to navigate the future of work.
#career #EQ https://t.co/D22YCkNfRU

[kate.verran @kt_verran]

Looking to step-up into a UX Lead role? Some great advise / insights re. how your day will look as a lead compared to a practitioner.
#UXDesign #UXLead #career https://t.co/lSs4VE1wH9

[kate.verran @kt_verran]

Extending on from my last post re. generalist v's specialists skills – forget T-Shaped, its all about the Misshapen Comb!
#UX #UI #UXDesign #UserExperience https://t.co/W0593zES5u

[kate.verran @kt_verran]

With the diverse nature of projects and cross-functional scrum teams, knowing if you should focus on generalist v's specialists skills can be tough to navigate.
#UX #UI #UXDesign #UserExperience https://t.co/OajMmFcjnz

[kate.verran @kt_verran]

With Global #Accessibility Awareness Day (GAAD) coming up on Thursday 16 May 16, great time to refresh on #inclusive #design considerations. https://t.co/dAPy7imNUJ

[kate.verran @kt_verran]

Some great tips for complex onboarding or processes – key considerations are #product, features, interaction levels. #UX https://t.co/FY418gjOGv

[kate.verran @kt_verran]

Great read, for #digital #transformation mistakes: "Many businesses think that it’s all about the technology... It’s about finding the right & the most efficient way to satisfy customers, improve productivity & so on." https://t.co/TckUUrHDUu

[kate.verran @kt_verran]

Great read from Sandhya Sharma re. the role of #Service #Design moving into a more embedded position within large businesses & organisations. https://t.co/EY4uQLYdp4

[kate.verran @kt_verran]

One for the #Product #Managers https://t.co/MA86JCvilg

[kate.verran @kt_verran]

Creative inspo to round out your week: "Best of #UX #Design Case Studies 2018" via @Case_Study_Club https://t.co/7uPnIxLPwX

[kate.verran @kt_verran]

Worth a read, delving into the ethical issues around A/B testing. #UX #data #dataethics https://t.co/qgTBL6Qoo8

[kate.verran @kt_verran]

Great overview with key considerations when creating a #Customer #Journey map. #UX #CX https://t.co/2Cazw2wdtx

[kate.verran @kt_verran]

Love this! @CreativeBuyer, Founder of Suits&Sneakers calling out brands to stop working on auto-pilot, take responsibility for how they read & use data, remove existing bias & better connect with current consumers. #Data #DataEthics https://t.co/Xcx9K0NLUn

[kate.verran @kt_verran]

Interesting wrap up from a panel discussion at Connect: London. The term ‘#innovation’ can be interpreted in so many ways which means it gets commonly overused in the #creative industry... https://t.co/wwf6THW1SH

[kate.verran @kt_verran]

Some great tips for anyone looking to move into Social Impact space. #designforgood #socialimpact #goodtech https://t.co/FzICr0vmmB

[kate.verran @kt_verran]

AI & creativity: “Rather than using AI to do things better, quicker & faster, you should be looking for any unsolved problems that organisations & brands might have, & use AI to take them on” https://t.co/iPUFRsyQa5