Kate Frayling

[Kate Frayling @ktfrayls]

@CECHighways @CheshireEast 3/10 of our bin collections haven’t been done? Any chance we can have 3/10’of our payment back 🫣😬

[Kate Frayling @ktfrayls]

@vinted @unitedwardrobe Hi @vinted- you lost my parcel- haven’t responded to any messages- then after 6 days said it’s out of time frame and I didn’t click a button- but you deleted tracking info so there was no button to press? Care to help??

[Kate Frayling @ktfrayls]

@strong3r_asso @vinted @MSF_france @kimpembe_3 Hi @vinted- you lost my parcel- haven’t responded to any messages- then after 6 days said it’s out of time frame and I didn’t click a button- but you deleted tracking info so there was no button to press? Care to help??

[Kate Frayling @ktfrayls]

@CheshireEast Hi-
If we didn’t get our bins collected again (2nd time in 4 months, this time because it was sunny) do we get a discount on our very high council tax? Thanks 😬😩

[Kate Frayling @ktfrayls]

@vinted hi- you have deleted my tracking info as you have lost my parcel- I have messaged you on the app 4 times in 6 days and I’m yet to be responded to! Care to help????????🧐

[Kate Frayling @ktfrayls]

@Debenhams how do we get a refund????? Been waiting 4 weeks! Also how do we phone customer services. People on emails are useless & say there’s no phone number- that can’t be right for such a big store

[Kate Frayling @ktfrayls]

@Debenhams Just wondering why you deleted my comment about trying to get a phone call about a refund I’ve not had after 4 weeks

[Kate Frayling @ktfrayls]

@Debenhams @Debenhams how do we get a refund for a product i have sent back ????? Contacted bank re fraud. How do we call a customer service person. Your unhelpful people on emails claim you can’t do outgoing calls??????????????

[Kate Frayling @ktfrayls]

@Debenhams @Debenhams why did you delete my comment?? I’ve waited 4 weeks for refund??? How do I get a phone call with customer services. My bank has been notified

[Kate Frayling @ktfrayls]

@Debenhams @Debenhams you claim to not be able to call customers. I’m not getting anywhere on email. 4 wks and still no refund even tho I have evidence you got the package- care to explain (maybe don’t delete this like you have done on insta)

[Kate Frayling @ktfrayls]

@Debenhams you claim to not be able to call customers. I’m not getting anywhere on email. 4 wks and still no refund even tho I have evidence you got the package- care to explain (maybe don’t delete this like you have done on insta)

[Kate Frayling @ktfrayls]

@Debenhams such bad customer service. Sent my proof of postage twice and still no refund. Never buying again.What an upsetting experience- bank now involved - fraud

[Kate Frayling @ktfrayls]

@LeanneH97207780 @CheshireEast Same as us. It’s disgusting. They can refund us some council tax. Why pay in full if they aren’t doing the service. They won’t tell me when they will collect.

[Kate Frayling @ktfrayls]

@CheshireEast Hi
We are on day 28 of no black bin collection. Any ideas why we haven’t been collected for 2 weeks past collection date?? Rude staff when we call, no new date given, missed both re collection deadlines

[Kate Frayling @ktfrayls]

@Gaby98699204 🤣🤣
Frustration- no response @CheshireEast - bins are 11 days late- so that’s 25 days worth of rubbish sat there! Gross 🤢 love their suggestions of leaving bags by side of rd. 🤣😩😩😩 who will clear the mess from ripped bin bags

[Kate Frayling @ktfrayls]

@CheshireEast Hi
Our black bins were last collected on 17th dec. no way of reporting it on website- wonder if we get some money back if you aren’t providing service we paid for. No help given. No answers given

[Kate Frayling @ktfrayls]

@CheshireEast @CheshireEast you have told us we can put 3 extra bin bags out by the bin- that’s not enough when we have 3.5 wks of rubbish but also have you heard of foxes??🤨

[Kate Frayling @ktfrayls]

@CheshireEast Hi Cheshire east- 3.5 weeks since our black bin was emptied!! Disgusting 🤢 you were apparently coming today but you still haven’t - remind us why we pay high council tax

[Kate Frayling @ktfrayls]

@CheshireEast Nothing on the website- no collection for 3.5 weeks!! Only one day of snow so how does it take 5 days to catch up. Where do we put the extra rubbish. Do we get a refund for lack of service. No comms on when it will be. Classic Cheshire east

[Kate Frayling @ktfrayls]

@CheshireEast Our bins still not been collected… it only snowed Monday. 3 weeks of rubbish piled up. How has a one day delay not been sorted by now