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@Kevinhof@Kevinhof ....Your customer service was able to help with the other but hasn’t gotten anywhere with Samsung. They just get the same thing....nothing. I need leverage so I can get this thing replaced before closing. Help me please?!?!? Kathleen Cochran
@Kevinhof I’m in pickle with a product I bought at Home Depot. I have a contract on my house and Samsung is AWOL on my warranty replacement dishwasher. This, following an unrelated comedy of errors on the part of the install contractor. It’s just been a disaster .....
Ok @SamsungUS , I have given up on your warranty/customer service department. They have been repeatedly telling me for two weeks they would contact me regarding my exchange in 24-48 hrs. Nothing, ever! Time after time same song. Ugh!