KuCoin Mod

Leading global crypto platform built on trust | 40M+ users worldwide

[KuCoin Mod @KuCoinMod]

@_Ba_nty @kucoincom @BC_KuCoin @DogelonMars Hello, we're sorry to hear about your experience. We've sent you a DM to provide the appropriate assistance. Thank you.

[KuCoin Mod @KuCoinMod]

@Victoriouxman @KuCoin_Web3 @kucoincom Hey @Victoriouxman , I am sorry that you're facing this. We have dropped you a DM to better assist you. Look forward to your reply.

[KuCoin Mod @KuCoinMod]

@NFTscreater @kucoincom Hey there, please DM to the official account @kucoincom , we will be able to further assist you from there.

[KuCoin Mod @KuCoinMod]

@NFTscreater @kucoincom Hey there, we're sorry to hear you're experiencing this. Please send @KuCoinCom a DM with your UID and ticket number so we can look into the issue and assist you further. We look forward to your message. Thank you.

[KuCoin Mod @KuCoinMod]

@aragaoafonso_ @BC_KuCoin @kucoincom Hi, thanks for your patience. we have checked and confirmed that this issue has been resolved. If you have any further questions please contact our customer support. Our team will continue to assist you if needed. Thank you.

[KuCoin Mod @KuCoinMod]

@Mustafa68095789 @kucoincom Hey there, we're sorry to hear you're experiencing this. Could you send us a DM at @KuCoinCom with more details so we can look into it and assist you further? We look forward to hearing from you.

[KuCoin Mod @KuCoinMod]

@emmanuelogal12 @KuCoin_AP @kucoincom Hey there, I am sorry that you're facing this. We have dropped you a DM to better assist you. Look forward to your reply.

[KuCoin Mod @KuCoinMod]

Hi @aragaoafonso_ , thanks for reaching out. Due to temporary maintenance by our upstream payment provider, PIX withdrawals in BRL are currently undergoing maintenance. During this period, BRL deposits and withdrawals processed via the affected payment channel may experience delays.
Our team is working closely with the relevant payment provider to restore the service as soon as possible. The exact recovery time is still being assessed.
Please rest assured that your funds remain safe. We'll share updates through our official channels as soon as they become available. We sincerely apologize for the inconvenience and appreciate your patience.

[KuCoin Mod @KuCoinMod]

KuCoin takes security, user protection, and compliance matters seriously.
Reports involving alleged illicit activity are reviewed through our established internal procedures and handled in accordance with applicable laws, regulatory requirements, and platform policies. KuCoin maintains ongoing monitoring, risk control, and AML/CFT compliance measures to support the integrity of our platform. When relevant information is brought to our attention, we assess it carefully and take appropriate action where warranted.

In this matter, KuCoin has communicated with the relevant user through appropriate channels. We have encouraged the affected party to engage with the relevant law enforcement authorities, which are best placed to investigate alleged criminal activity and pursue any further action as appropriate. Where legally permitted and appropriate, KuCoin will continue to cooperate with competent authorities in support of legitimate investigative efforts.

KuCoin remains committed to strengthening its compliance and security framework and to acting responsibly in support of users and the broader digital asset ecosystem.

[KuCoin Mod @KuCoinMod]

@Earth265800 @kucoincom Hey @Earth265800 , your problem has been resolved, thank you for your kind patience.

[KuCoin Mod @KuCoinMod]

@Earth265800 @kucoincom @KucoinIndia Hi @Earth265800 , your problem has been resolved, thank you for your kind patience.

[KuCoin Mod @KuCoinMod]

@lookonchain KuCoin has been actively working with the project team regarding this incident. Protecting user assets and ecosystem security remains a top priority, and we will continue supporting the ongoing investigation.

[KuCoin Mod @KuCoinMod]

@Mdmanly @bitcoinjack @kucoincom Hello, we're sorry to hear about your experience. We've sent you a DM to better understand the situation and provide the appropriate assistance. Thank you.

[KuCoin Mod @KuCoinMod]

@grugcapital Hey @grugcapital we have dropped you a DM to further assist you, hope to hear back from you. Thank you.

[KuCoin Mod @KuCoinMod]

@paulsychev @BC_KuCoin @OpenAcademyAI Hey there! Thank you for reaching out. Could you drop us a DM so we can assist you further?

[KuCoin Mod @KuCoinMod]

Hi @WartelWawa , I’m so sorry to hear you’re dealing with this. We want to make sure this is properly looked into. Could you please send us a DM with your case ID or support ticket number? This will allow our internal compliance and investigation teams to review your situation and coordinate the next steps for you as quickly as possible. Thank you for your patience.

[KuCoin Mod @KuCoinMod]

@ParthNakum19842 @kucoincom Thank you for reaching out. Please contact KuCoin Support directly through https://t.co/UmBuFuMXJQ regarding your account and email issue. For your security, we also recommend not sharing sensitive account details publicly.

[KuCoin Mod @KuCoinMod]

@yenidenicarus Hello! May we kindly confirm if the transaction is still pending at this time?

If yes, please coordinate directly with the Support Team via the KuCoin app or the official website and provide your transaction details for further checking.

[KuCoin Mod @KuCoinMod]

@FondaoT6037 @kucoincom @FabricFND We understand that many holders look forward to these events, and rest assured that the team continuously works on bringing more opportunities and value to KCS holders.

For the latest updates, kindly monitor the official announcements page and campaigns section. Thank you!

[KuCoin Mod @KuCoinMod]

@SunilRatho59751 @kucoincom Thank you for your suggestion. We’ll make sure to forward your request to the relevant team for consideration.

For now, please continue using the currently supported networks for your deposits to avoid any issues. Kindly stay tuned to our official announcements for updates.