@AmazonHelp, why does it seem impossible to make a formal complaint. I tried to make one on 17th February 2026 and have had no communication regarding it. Customer services dont seem to want to help either
@AmazonHelp Ive tried responding to the emails and im getting no response. The link given is only for accounts on hold. Mines has been restricted. Is there anyone else i can contact with regards to my account restriction
@AmazonHelp ive been trying to get an answer for the account specialist team who are only able to be contacted by email with regards to my account being restricted. No one seems to be answering. What can i do?
@AmazonHelp Ive already tried calling and it only directs me to the customer service team who can only escalate it to the account specialist team and they dont even reply to that
@AmazonHelp my account is restricted to digital purchases due to apparently multiple violations of the returns & refunds policy yet i had an email state there was no unusual activity on my account. Ive tried emailing the account specialist team but they dont respond.