Senthil Kumar

[Senthil Kumar @kumar_SK07]

@JioCare Days since details were shared via DM as requested, but ZERO action or resolution. Still ignoring my downtime credit, ₹500 cash refund, and relocation refund. Total lack of accountability. Solve this immediately or provide the Nodal Officer's details. @JioCare @reliancejio

[Senthil Kumar @kumar_SK07]

7 days of 0 internet & zero support from @JioCare. After taking ₹1300 (500 illegal cash demand), they now say it’s "non-refundable" for a service that doesn't work! My IT WFH is severely impacted. NCH complaint filed.
#JioFiber #ServiceFailure #ConsumerComplaint #TelecomFraud

[Senthil Kumar @kumar_SK07]

Adding to this mess: I also have a pending relocation request where refund still not processed(totally 20 days of no internet ). It’s not just a technical failure; it’s a systemic lack of accountability and poor customer service. #JioFiber #RefundIssues #ConsumerRights @JioCare