@Truemedsindia@LinkedIn I called customer service yesterday and was assured that the matter would be escalated and the order delivered on priority. It’s already 12 August, and the transit details show the order is misrouted.
Please look into this urgently. Ensure the medicines are delivered today.
@Truemedsindia@LinkedIn This is regarding order 53017546. The medicine has been stuck in transit ever since it was dispatched and, despite being promised for delivery by 10–11 August, I still haven’t received it.
I called customer service yesterday and was assured that the matter would be escalated
@Paytmcare So I am eligible for the 20 rs cashback offer and the same should be credited. Please check why the team looking into this is not able to get this point.
@Paytmcare For this transaction, there was a cashback offer of Rs 20 (not Rs 50). It is not mentioned anywhere in the terms and conditions I had shared earlier that this 20 rs cashback offer is only for new Paytm users or those who haven't done any UPI payments in past 60 days.
@Paytmcare I had DM'd the details on 10th. Let me know if your team was able to find out why this cashback is not credited despite the reason for denial nowhere stated in the terms and conditions I had shared with the team.
@paytmgold But I have responded more than once along with attachment of terms and conditions from Flipkart for this Paytm offer. And no where in these terms can I see a mention that this is only for new users or those who have not made UPI payments in past 60 days.
@CanaraRobeco I just sent you a DM for my phone number. It's the same number that you probably called - I saw a couple of calls marked as spam and didn't realise it was you, so rejected those calls. Please call at the same number which I have also shared via DM
@CanaraRobeco Any update yet? With the weekend looming, the redemption payout will be delayed by more than 5 days, if it doesn't get paid today. Please look into this on priority.