Kunal Shrestha

[Kunal Shrestha @kunalshrestha]

@AmitKumarA You should check your claim of being one stop shop for real estate needs @nobrokercom . Extremely disappointed with your legal agreement team - multiple followups, repeated false promises, total apathy on their part.

[Kunal Shrestha @kunalshrestha]

@AmitKumarA You should check your claim of being one stop shop for all real estate needs @nobrokercom . Extremely disappointed with the delay and apathy shown by your legal agreement team. Repeated followups and your team's false promises.

[Kunal Shrestha @kunalshrestha]

Excited to share this news - well deserved GPTW certification for athenahealth!

[Kunal Shrestha @kunalshrestha]

Excited to share the news of availability our own telehealth solution and the fact that my team had a role to play in it! https://t.co/JxnkglvPcB

[Kunal Shrestha @kunalshrestha]

Well deserved recognition for athenahealth! Humility of people here is a great asset and what makes it a great place to work at athena! https://t.co/GOiP2VRu1j

[Kunal Shrestha @kunalshrestha]

@DailyNinjaApp I paid the amt to you and you are liable to return it to me. @SagarYarnalkar Per your customer care, this was told by his leadership. I'm sure it wasn't you - someone who has been recognized by Forbes. I repeat, this is basics of customer service (2/2)

[Kunal Shrestha @kunalshrestha]

@SagarYarnalkar @DailyNinjaApp Called customer care to get refund for balance. Was told you cant pay and that I should collect from vendor. Starting a company is one thing, understanding customer service is another. With this attitude, you can't go too far (1/2)

[Kunal Shrestha @kunalshrestha]

@raviraghav29 @LaundroKart_COM Your customer care very rarely picks up the ph. How do i get my order which was due yesterday. Doesnt look by any distance a five star service. Hoping will get some response here!

[Kunal Shrestha @kunalshrestha]

@UnplanSocial @Praveen_Unplan Currently taking your bathroom deep cleaning service and already feeling disappointed. Are you guys serious about your business.

[Kunal Shrestha @kunalshrestha]

@nandu_tomar @nurserylive Wondering if u understand pissing off customer on first sale means - losing it forever. 1 month order not delivered nd then told order something else. Local nurseries are much better guys... learn learn nd learn

[Kunal Shrestha @kunalshrestha]

@JeffBezos @AmazonHelp For the first time, I am seeing an arrogant Amazon team. I have received umpteen deliveries in the past but this time around something is fishy. @JeffBezos - where is your earth's most customer-centric co. The pain continues...

[Kunal Shrestha @kunalshrestha]

@AmazonHelp As mentioned, already replied to message received frm Prasad frm the socials team. Not sure what else is expected.

[Kunal Shrestha @kunalshrestha]

@JeffBezos I admire you, your customer obsession. What should I do if your delivery team lies and your customer support then says that I need to wait for a promise which your team failed to deliver. Is this customer obsession? Order # 408-0171793-0702731

[Kunal Shrestha @kunalshrestha]

@AmazonHelp I already responded and seeing that there's no action from either your customer support team or from your team, I went ahead and dropped an email to @JeffBezos . I will see if he is keen to solve the pain of Amazon's "one" loyal customer.

[Kunal Shrestha @kunalshrestha]

@AmazonHelp I dont want to publicly tweet your CEO again and this time compare him with my local kirana store guy who's better at fulfilling promises [2/2]

[Kunal Shrestha @kunalshrestha]

@AmazonHelp @AmazonHelp - Just a reminder, the delivery was supposed to happen on 12th, missed on Day 1, delivery attempt happened but no contact was made with me on 13th (Day 2) and now today no contact from neone at amazon - day 3 gone. [1/2]

[Kunal Shrestha @kunalshrestha]

@AmazonHelp Sure I wasn't aware of the same. Will take note of that in future.

[Kunal Shrestha @kunalshrestha]

@amitjain1 Not sure if you care to look at tweets like this which point at the apathy of your customer service. @JeffBezos is too good at this.

[Kunal Shrestha @kunalshrestha]

@Uber_India Would be keen to know what Pradeep Parameswaran thinks of customer service. Ur driver books double amt and ur support says they can't help. Isn't support abt solving customer problem. Let's c if u care on this channel or not