Hector

[Hector @kundankjha]

@SimbaTelecomSG Update
45 minutes in. Only one person moved.
Still 5 ahead.

Short queue. Endless wait.
This is service paralysis, not Sunday rush.

[Hector @kundankjha]

@SimbaTelecomSG SIMBA @ Paya Lebar, B1 – Disappointing Sunday Experience

Barely 6 in line, yet waiting time crossed 40 minutes!! That’s the time taken to service 1 person.

This isn’t a crowd issue — it’s horrible service and indifference.

For a telco that expects walk-in traffic on weekends, this level of readiness is unacceptable.

Do better, SIMBA. Staffing and service planning clearly need attention.

#SIMBA #PoorService #BadPlanning #PayaLebar #CustomerExperienceFail

[Hector @kundankjha]

@SimbaTelecomSG - After 45 minutes, only ONE person served. Still 5 more to go.

This is how SLOWWWWWW it is.
Not service — a stall. Absolute planning failure.

[Hector @kundankjha]

@SimbaTelecomSG Broadband services down since early hours of 25 Dec 2025. ISP DHCP issue, unable to get IP address assigned. No support available on phone, email or online. Tremendous #inconvenience for all online activities, assignments delayed - financial loss!! Please resolve ASAP

[Hector @kundankjha]

@SimbaTelecomSG Broadband services down since early hours of 25 Dec 2025. ISP DHCP issue, unable to get IP address assigned. No support available on phone, email or online. Tremendous #inconvenience for all online activities, assignments delayed - financial loss!! Please resolve ASAP

[Hector @kundankjha]

I just started a Substack! You can subscribe to it here https://t.co/eiEhg0s99e

[Hector @kundankjha]

@UnderArmour Bought UA Infinite Elite 2 and ended up with severe heel blisters 😡 Pending refund/return from while feedback on the website got blocked. Consumers deserve transparency and safe products. UA-00451827-case 00341753 #CustomerExperience #RunningShoes

[Hector @kundankjha]

Do you remember when you joined X? I do! #MyXAnniversary

[Hector @kundankjha]

Day 9 – Still Waiting, Still No Response

@Trip @flyscoot @tripcomgroup - it’s been 9 days since my flight was cancelled without proper notice.

Still:
•No answer about the missing 18 April email
•No ownership from either party
•No update on compensation
•No clarity, no closure

This silence isn’t just disappointing, it’s neglect.

I’ve shared proof, stayed patient, and given both platforms time to act.

Now I’d like a real answer.

#Day9 #TripDotCom #Scoot #FlightDisruption #CustomerSupportFail #DoBetter

[Hector @kundankjha]

@flyscoot @tripcomglobal — My flight TR513 (Amritsar to Singapore, 12 June 2025, 15:30) was cancelled without ANY notification. I found out at the airport. No Scoot ground staff. No help. No info.

https://t.co/cXr5JlytdA handled the booking but Scoot says my email/contact doesn’t match.

I’m left distressed, stranded, and out of pocket - hotel, time, plans, peace of mind.

💬 Support from both sides has been scripted, circular, and unresolved.

➡️ I demand accountability:
@tripcomglobal: Escalate to Scoot using YOUR registered contact details.
@flyscoot: Clarify how passengers are to get help if you use agency contact info but reject direct claims.

📩 Booking ref & full chat transcript available.

This is NOT acceptable.
#CustomerSupport #FlightDisruption #Scoot #TripDotCom #TravelFail #AirlineAccountability

[Hector @kundankjha]

Day 7 – The Ghosting Olympics, Sponsored by @Trip @tripcomgroup & @flyscoot

One week since I was stranded at Amritsar airport.
One week since I asked about the mystery 18 April email.
One week of total silence from the platforms that took my money and left me hanging.

No apology. No ownership. No compensation.
Just:
🧍‍♀️ Me — still waiting.
🕳️ That email — still missing.
💸 My expenses — still unpaid.

Hey @tripcomgroup @Trip @flyscoot - if ignoring customers were a sport, you’d medal.

This isn’t just bad service. It’s pure neglect.

#Day7 #TripDotCom #Scoot #TravelFail #CustomerServiceFail #AccountabilityPlease

[Hector @kundankjha]

Day 8 – Silence is the Only Thing Flying On Time

@Trip @flyscoot - another day, another round of nothing.

No response.
No resolution.
Not even a fake “we’re looking into it.”

It’s now 8 days since I was stranded at the airport with no notice.
You both took my money.
You both ignored your duty.
You both vanished.

At this point, I don’t even want sympathy. I want accountability.
Or at the very least, a human reply.

Getting hopeless. But not staying silent.

#Day8 #TripDotCom #Scoot #CustomerAbandonment #TravelFail #DoBetter

[Hector @kundankjha]

@amazon @amazonIN - Day 8.
I’ve waited. I’ve complied. I’ve believed every assurance.
Still no pickup. Still no refund.

Amazon admits the error, approves the return - but leaves the item untouched and my money withheld.

When does customer honesty start to matter?
#AmazonFail #ReturnNightmare

[Hector @kundankjha]

@amazonIN @AmazonHelp Return for Order ID: 402-0755981-1707501 missed despite full-day wait on June 12.

Support Manager, Cyril Joy denies any action, says refund only after 3 failed pickups × 72 hrs.
Customer at mercy of delivery agent for 9 days?
#AmazonFail #CustomerService

[Hector @kundankjha]

Day 7.
No pickup. No refund.
No response to DM. No callback. No email. Nothing.

Amazon’s mistake. Amazon’s logistics failure.
Yet it’s the customer left waiting, chasing, suffering.

What started as a return has turned into a horrendous ordeal.
@amazonIN, are you even listening?
#AmazonFail #Day7 #KafkaPolicy

[Hector @kundankjha]

Day 6.
Manager Cyril Joy was right - @amazonIN @amazon return policy is a 9-day punishment for customers who dare report a wrong delivery!!

No pickup. No refund. No call.
No response to emails, DMs, or social media.

Amazon isn’t silent—they’re indifferent.
#AmazonFail #KafkaPolicy #CustomerNeglect