@Category5TV Hi, there. We would like to point out that The SmartFeeder will still dispense if it falls offline. The SmartFeeder would only give a missed feed notification in an offline state due to no communication between the feeder and the wifi at the time.
@petnetiosupport still no answer!!! 😡😡 I see this is a continuous practice about your bad customer service. Really bad!! And too bad you keep selling devices without improving your service.
@petnetiosupport pretty bummed on the feeder I picked up. It's littered with problems. the biggest one is not being able to connect to it. $100 pet food holder? I hope not!