Kunwar amitabh

Shopify insider unboxing the business behind brands
How brands grow, keep customers & make money

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine built multi-option mystery rewards. Up to 3 choices. Subscriber picks. A reward you chose actually feels like a reward.

#SubscriptionCommerce #CustomerLoyalty #ShopifyPlus

[Kunwar amitabh @kunwaramitabh04]

1/ Subscriber hits 5th order. Gets a lip balm they didn't ask for. That's not loyalty. That's a participation trophy.

[Kunwar amitabh @kunwaramitabh04]

2/ Reactivations jumped 260%. Speed on both sides. That's what good partnerships look like.

#ShopifyPlus #SubscriptionCommerce #CustomerRetention

[Kunwar amitabh @kunwaramitabh04]

1/ We launched Instant Win-Back Offers at @LoopEngine. One brand had it live the next day. Not next sprint. Next day.

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine shipped failure-reason-aware recovery. Different journeys per failure type. 25 steps. Stop using a hammer for every payment problem.

#ShopifyPlus #PaymentRecovery #SubscriptionCommerce

[Kunwar amitabh @kunwaramitabh04]

1/ "Insufficient funds" = retry later. "Card expired" = send update link. "Fraud suspected" = stop retrying. Most platforms treat them identically.

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine shipped treatment actions. Skip, delay, order now, update payment. Match the save to the reason.

#SubscriptionCommerce #CustomerRetention #ShopifyPlus

[Kunwar amitabh @kunwaramitabh04]

1/ Subscriber says "too much product." Platform offers a discount. That doesn't solve the problem. They need a skip, not a price cut.

[Kunwar amitabh @kunwaramitabh04]

Asked 10 partners what they want from a tech partner. Nobody said better commission. They said: pick up the phone, help me look good, ship fast, remember what I told you.

#Partnerships #SaaS #B2B

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine shipped order merging. One charge, one shipment. Less friction. Better retention.

#ShopifyPlus #SubscriptionCommerce #DTC

[Kunwar amitabh @kunwaramitabh04]

1/ Subscriber has 3 subscriptions. Charged 3 times. Pays shipping 3 times. Gets 3 packages. Quietly annoyed.

[Kunwar amitabh @kunwaramitabh04]

Your partner program PDF is not your partner program. Tiers don't build loyalty. Experiences do. Partners don't leave programs. They leave people.

#Partnerships #SaaS #B2B

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine shipped A/B experiments for upsell profiles. Split subscribers. Test everything. Pick a winner on data. Stop guessing.

#ShopifyPlus #SubscriptionCommerce #ABTesting

[Kunwar amitabh @kunwaramitabh04]

1/ Most brands guess which upsell works. Change something, wait a month, hope revenue went up. No control group.

[Kunwar amitabh @kunwaramitabh04]

2/ As they should. Good partnerships make the partner the hero. That's how they compound.

#ShopifyPlus #Partnerships #CustomerRetention

[Kunwar amitabh @kunwaramitabh04]

1/ A brand on @LoopEngine : churn from 10% to 2%. ~$200K saved. The agency that recommended the move got the credit.

[Kunwar amitabh @kunwaramitabh04]

2/ @LoopEngine shipped cancellation profiles. Each segment gets its own benefits, reasons, offers, and winback. Different people, different flows.

#SubscriptionCommerce #CustomerRetention #ShopifyPlus

[Kunwar amitabh @kunwaramitabh04]

1/ A loyal 12-month subscriber and a first-order canceller see the same cancel screen. That's the problem.

[Kunwar amitabh @kunwaramitabh04]

The fix:
• Fill every product attribute in Shopify
• Facts in plain text, not just images
• Shipping + returns on the page
• Literal titles: what it is, then size

Structured catalog data roughly doubled AI conversion vs scraped pages.

Source: https://t.co/UFkPXs9Avv

[Kunwar amitabh @kunwaramitabh04]

AI shoppers who land on a Shopify product page convert ~80% better than organic search (Shopify, Q2 2026).

But only if the AI can read your page. If it can't, it recommends someone else.

Ask ChatGPT for the best product in your category. Are you in the answer?