@FlySWISS Our flight to JFK was cancelled. We spent 2 nights in an airport hotel, then got rebooked into Newark instead. Our compensation claim was denied, and my emails go unanswered. I'd like a real response. #FlySWISS#CustomerService
@FlySWISS Congrats on the nominations! 🏆 I'd like to suggest a sixth category: "Most Creative Use of the Word Delay." My flight was cancelled, then weeks later quietly relabeled a "delay" so no compensation was owed. Truly world-class work. ✈️