Kate van Beek

Comms, comedy, mum

[Kate van Beek @kvb87153227]

@British_Airways 5 months and BA had now closed claim with no reimbursement or compensation for BA cancelling our flight and leaving us stranded overnight. Despite duty office at the time and customer rels confirming compensation due and costs for 3 of us would be reimbursed.

[Kate van Beek @kvb87153227]

@British_Airways
Please help. My flight was cancelled on 8th August and I was booked with 2 other passengers on the same booking to a flight 24 hours later. Told we'd be able to claim compensation and accommodation costs by duty officer. But despite submitting claim no response.

[Kate van Beek @kvb87153227]

@British_Airways @britishairways @BritishAirNews @KatieMorley_
5 months and BA have now closed claim with no reimbursement or compensation for BA cancelling our flight and leaving us stranded overnight. Despite duty officer & customer relations confirming both compensation due & costs reimbursd

[Kate van Beek @kvb87153227]

@British_Airways 5 months and BA have now closed claim with no reimbursement or compensation for BA cancelling our flight and leaving us stranded overnight. Despite duty officer and customer relations emailing and confirming both compensation due and costs would be reimbursed. Horrible experience

[Kate van Beek @kvb87153227]

@British_Airways please update me on claim status - it's been over 4 months now

[Kate van Beek @kvb87153227]

Please help. My flight was cancelled on 8th August and I was booked with 2 other passengers on the same booking to a flight 24 hours later. Told we'd be able to claim compensation and accommodation costs by duty officer. Claim no is 25410080