@FranceaMontreal Malgré 1h30 d'attente à l'ouverture, je dois dire que c'était largement mieux niveau organisation. Merci aux équipes pour l'effort qui a été mis aujourd'hui.
@FranceaMontreal c'est inacceptable. Aucun début de ligne. Personne pour nous renseigner. C'est le chaos total dehors sous la pluie.
Bien pire que la dernière fois.
@FranceaMontreal Bonjour, oui je suis bien inscrit à Montréal, j'ai vérifié. Deux autres de mes amis sont dans le même cas que moi. J'aurais aimé pouvoir voter plus rapidement.
@airtransat I was expecting maybe 1 hour wait... maybe 2h?, but not almost 4 hours without an answer! How long do you need? 12 hours before getting someone? This is ridiculous and totally unacceptable for the customers.
@airtransat I've been waiting 3 hours total on the phone this morning to change a mistake on my ticket. Went to the counter but gave me another number. My flight is leaving in 2 hours at time of writing. What else can I do?? This is ridiculous to miss a flight because of that.
The person behind the counter was able to give me someone on the phone to fix the issue.
Total time on the phone: 3h40, without getting anyone.
Your hotline does NOT work. Very, very bad experience...
@GreyFoxGames@jaerod73 I've seen it in my local store for 1 month+, and they told me they received their 2nd or 3rd restock already... but no news about my delivery :'( I'm in Montreal, Canada.