@AmericanAir Aa couldn't aim to hit a barn door at 5 paces, let alone "aim to provide a seamless travel experience." Insult to your customers with this meaningless corporate speak.
@AmericanAir Saga continues. Rebooked on morning flight. 12 hrs later, once again sitting on plane, delayed because this time a crew member missing. AA continues to operate like a 3rd world airline.