@cbbaker@CourtLaRue@SusieNick It’s been another four days and the dry cleaner is ghosting me and I’m not hearing anything from Canada Goose. Could you please just give me the email of someone who can actually help me?
@cbbaker@CourtLaRue@SusieNick actually help facilitate a resolution? This is terrible customer service from an “authorized dry cleaner” who represents Canada Goose and their brand.
@cbbaker@CourtLaRue@SusieNick so tired of dealing with delays. I just want my jackets back to where they were before I brought them for dry cleaning and we’re already halfway through winter. Can I get someone competent with some sort of authority to
@cbbaker@CourtLaRue@SusieNick CG Authorized Dry Cleaner is now ghosting me with my items still on site. It’s been six months. Can I get some real help with this? CG CS via DM doesn’t answer with any sort of urgency and I’m
@CourtLaRue@SusieNick@cbbaker It’s already been over two weeks of back and forth communication via DMs with nothing really having come from it, and I’ve waited nearly three days for a response to my last message just to rec. a generic response.
@cbbaker@SusieNick@CourtLaRue Apologies for tagging, but I’ve been trying to get help for two weeks w/an issue where a CG authorized dry cleaner damaged my jacket with no progress - CS has been unresponsive + unhelpful. Can I get some assistance? Problem ongoing since June.
@SusieNick@CourtLaRue@cbbaker I’m once again getting generic customer service responses from CG via DMs with two days delay between each message. Can I just get some sort of phone call to solve this issue once and for all?