The Kyle Solms

traveler, event creator, creative strategist, writer, radio host, music lover, director, actor, artist, wild child, style savant, black sheep.

[The Kyle Solms @kylesolms]

@WhatsApp @whatsappbiz @wa_status do any humans work in your customer support team or only robots? Need urgent assistance to get my mom's whatsapp reactivated. Please can someone DM me

[The Kyle Solms @kylesolms]

@WhatsApp everything she tries to get a new verification code it tells her to wait a longer and longer time, but the same thing keeps happening. How is there no live chat support on a chat service??

[The Kyle Solms @kylesolms]

@WhatsApp why is it so difficult to get support from an actual human!? My mom's account has been hacked and she is locked out. She is struggling to receive a verification code because whoever hacked her account is trying to do the same thing. It's been 3 days, with no help.

[The Kyle Solms @kylesolms]

@WhatsApp it's really difficult to get hold of a human on your end to assist with a problem. My mom's account has been hacked and she has been locked out. she is struggling to receive the verification code. It's been 3 days with no help and no response from a human.

[The Kyle Solms @kylesolms]

@TelkomZA I request a debit order instated, it works for one month then nothing. I try use the app portal for payment, app says it can't retrieve my info. Service suspended. I do an eft, email POP. I call, agent can't assist. No internet for 48h until payment reflects. Fml guys

[The Kyle Solms @kylesolms]

I would literally rather move house than be forced to use @TelkomZA for Fibre. I'd rather have my teeth cleaned. I'd rather have to spend a week at Home Affairs. It's unbearably difficult for no reason.

[The Kyle Solms @kylesolms]

@CityofCT seems there is a burst water pipe in Bokaap as there's water running down Longmarket Str and our water is off in Chiaplini str. Are you aware of this?

[The Kyle Solms @kylesolms]

@TelkomZA I notice after my previous issues earlier this month that my account is still not linked to any products, which is ridiculous as I pay monthly for fixed line Fibre by eft. Why is my account not linked

[The Kyle Solms @kylesolms]

@TelkomZA @OpenserveZA you guys are the WORST. It's impossible to get any actual support from you when your billing, sales, and technical support don't speak to each other, consultants put the phone down on customers, and your supervisors don't get back to anyone.

[The Kyle Solms @kylesolms]

@TelkomZA Or why your system doesn't recognize me no matter how much information I give it. I'm a paying customer, and yet I don't have internet because your system cannot allocate my payments #terriblequality #notuserfriendly #SouthAfricaFails #Telkom

[The Kyle Solms @kylesolms]

@TelkomZA As usual, the only people who have a clue about whats going on, are remotely interested in helping, or are equipped to escalate things efficiently are the social media managers. Customer support line: 48h+ and many emails of getting nowhere. Telkom twitter: 4 Dms. Thank you!

[The Kyle Solms @kylesolms]

@TelkomZA Sure. I'd love for you to explain why I need to wait more than 48h without internet after making payment

[mamthembu. @charmaiinem_]

They found my sister. Omg. I want to cry 😭😭😭♥️ 10 whole years have passed.

[The Kyle Solms @kylesolms]

@IncConnection what is the point of having a store manager when they can’t assist? This is honestly false advertising, as there is no display of the fact this special is only for demo models

[The Kyle Solms @kylesolms]

@IncConnection your sales staff are wonderful but cannot help because head office ties their hands together. You need to advertise correctly so no customer walks away with what they think is a new product when it is in fact a demo model with a useless battery and no guarantee

[The Kyle Solms @kylesolms]

@IncConnection false advertising here. A great price from a great brand, EXCEPT they don’t tell you it’s a demo model anywhere, and the sales assistant didn’t mention it anywhere. If I hadn’t checked the online price I wouldn’t have even known. Shameless

[SABC News @SABCNews]

President Cyril Ramaphosa has directed that the National Flag be flown at half mast from sunset Wednesday , 17 November, until the evening of Sunday, 21 November, as a mark of respect for the late former Deputy President FW de Klerk. #FWDeKlerk

[The Kyle Solms @kylesolms]

@InstagramComms can you assist

[The Kyle Solms @kylesolms]

Im struggling to promote my @instagram posts on my business account. Linked to my card, same post that was promoted before, linked to my same FB account. I don't know what else to try. No support from @InstagramComms

[The Kyle Solms @kylesolms]

This was my first thought when I heard about the fore today. I still cant believe it

[Tracey Nic🇿🇦 💙 @Triashle1]

UCT Library's special collections in the Jagger Building... destroyed
😢 irreplaceable.
#uctfire #capetownfire