House On The Hill

Developer of natural skincare and bath products, holistic remedies and toxin free household products. Kym's book, A Life Less Toxic is out now.

[House On The Hill @kymcurtis2]

@secret_escapes Lies told by your staff:
No alternative flights, holiday cancelled cos COVID, can’t tell me name of dept dealing with case, that dept has no phone, dept not open yet, someone will call you back today,
@BBCWatchdog @BBCSouthNews @ITVCentral @ATOLprotected

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected
Pt7

This has already caused me great distress and has meant I’ve had to take time away from work to do research and make phone calls.
Kim Curtis.

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected

Pt6

with no further cost to myself.
It is on both of our interests to get this resolved and my holiday reinstated as soon as possible.

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected
Pt5
I have taken advice & been advised that under the “Package travel & linked travel regulations act 2018” I should be offered a holiday of the same or higher quality with

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected
Pt4
I have tried to resolve this with your customer services team, but I keep getting told that it’s been passed to another department. They won’t tell me the department name

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected

Pt3

On checking your website you still have the same holiday available. When I spoke to your customer services I was told to rebook- at an additional cost of nearly £2000!

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected
Pt2
I notified you of this and received an email to say that you had cancelled my holiday as you couldn’t find alternative flights.

[House On The Hill @kymcurtis2]

@secret_escapes @BBCNews @itvnews @BBCNorthampton @BBCSouthNews @ITVCentral @BBCWatchdog @ATOLprotected
part 1
Case 03624364.
In April this year I bought a dream safari holiday to Kenya from you. This week I had notification from the airline that my flights were cancelled.

[House On The Hill @kymcurtis2]

@StagecoachSE as a professional driver I was v disappointed in the driver of a dbl decker with school kids going to Bedford at 08:45 today who was driving recklessly with their precious cargo. Glad my kids weren’t on there! Please PM me for details

[House On The Hill @kymcurtis2]

@EllieRobinsonGB #happybirthdayellie

[House On The Hill @kymcurtis2]

@BBCR1 if it’s not Fish and Chips could it be “Chippy Tea?” Definitely a Jordan kinda saying. Kym, Brackley

[House On The Hill @kymcurtis2]

Just posted a photo https://t.co/ROfGszBivl

[House On The Hill @kymcurtis2]

Go Clara!!! You were fantastic. #Strictly

[House On The Hill @kymcurtis2]

Beautiful corner cabinet for sale at £120.

To view my other pieces or to enquire about a commission please have a look at my Facebook page

https://t.co/b0DQffpYGZ https://t.co/e58wNu3Lb9

[House On The Hill @kymcurtis2]

Just posted a photo https://t.co/xgXAVCnEtK

[House On The Hill @kymcurtis2]

@claraamfo NAILED IT!

[House On The Hill @kymcurtis2]

So in love with these 💗. Selling for £150 -
To view my other pieces or to enquire about a commission please go to my FB page.

https://t.co/b0DQffpYGZ https://t.co/NsfAu4s8ph

[House On The Hill @kymcurtis2]

@tesco just about to cook prawns for dinner and they’re off!! Both packs in date. No dinner for us then!!! Not a happy customer 🤬🤬🤬

[House On The Hill @kymcurtis2]

Another lockdown commission done 💕 https://t.co/3wobba5qmG

[House On The Hill @kymcurtis2]

@Tesco @sainsburys @AldiUK @lidl Could supermarkets do a numbering system instead of us queueing to enter? Like they used to do for the deli counters - you take a number then wait in your car. They could have white board to write the next number to be allowed in.