Marjut Kytösalmi

Head of Digital at Capgemini Finland. Tweets on customer experience, digital marketing, bridging business and tech through good design.

[Social Media Today @socialmedia2day]

Valuable insights for B2B marketers https://t.co/agvNRafwkD

[Emily Twomey @EmilyTwomey]

https://t.co/xBpBRt1cvx

[Marjut Kytösalmi @kytosalmi]

It is Dreamforce time! Discover how Capgemini creates Salesforce solutions that help brands transform customer experiences and generate bottom-line results
https://t.co/8a4puQSXlC https://t.co/OoJfeXkDc1

[Marjut Kytösalmi @kytosalmi]

Onnistuakseen digitaalisessa transformaatiossa pankkien ja vakuutusyritysten johdon tulee kyetä luomaan kehittämisen yhteinen visio yli yksikkörajojen.
Lue lisää tuoreesta tutkimuksestamme: https://t.co/X8CvSQF7YN https://t.co/VvRQYJu7A1

[Marjut Kytösalmi @kytosalmi]

Tämä hieno kuva sopii tyttöjen päivään. Kaikki on mahdollista. Toivottavasti enenevässä määrin myös Suomen ulkopuolella. #tyttöjenpuolella #tasaarvo

[Plan International Suomi @plansuomi]

Mitä sinä näet tässä – pilkkaa vai potentaalia?

Me näemme tyttöjen valtavan potentiaalin. Tämän hetken 10-vuotiaat voivat muuttaa tulevaisuudessa maailmaa, jos heille vain annetaan mahdollisuus. Tuetaan tyttöjä. Tuetaan tulevaisuuttamme.

#tyttöjenpuolella #tasaarvo

[Marjut Kytösalmi @kytosalmi]

According to Forrester AI creates three megatrends in customer service this year #DCX #CX #AI https://t.co/d8qUzFoXpW

[Marjut Kytösalmi @kytosalmi]

Capgemini recognized for delivering outstanding digital experiences that drive conversion and return on investment #Salesforce #CommerceCloud #CX https://t.co/VzI5nGdMvS

[Marjut Kytösalmi @kytosalmi]

"It’s never been more important to deliver a consistent, seamless experience for customers and to look towards the future to find innovative ways to meet their needs." says @BlakeMichelleM about the CX trends for 2020 #CX https://t.co/etPIEaEQkg

[Marjut Kytösalmi @kytosalmi]

Best product marketing video for a while Apple’s iPhone 11 Pro Snowbrawl (both the Film and its making of) https://t.co/NIhhEIcvgQ

[Capgemini Suomi @CapgeminiFI]

Ready to open our #buildingutopia event. Speakers @tiinaneuvonen from @UNTILabs and @mphanski from @idean lined up aside our host @kytosalmi Looking forward to go through the exciting agenda. #slush19

[Marjut Kytösalmi @kytosalmi]

Does E-Commerce care about sustainability? Read here more about what some retailers are doing to minimize the load on the environment https://t.co/PuCxxOsqdH

[Marjut Kytösalmi @kytosalmi]

Leading emotions - combining rational decision making with intentional consideration of emotions and listening to them. Name it to tame it, will help to lead it and understand it. Thank you @CamillaTuominen for a healthy stop on emotional intelligence #designespresso

[Capgemini Suomi @CapgeminiFI]

As a design leader, your most important responsibility is to enable, drive and foster engagement within your team. @ediootti #designespresso @Idean #design

[Marjut Kytösalmi @kytosalmi]

Many familiar references from the past, like a proper retrospective #designespresso

[Marjut Kytösalmi @kytosalmi]

Proud to present that our research institute was selected once again in first place for quality of its thought leadership among 20 leading consultancies evaluated for the ranking! https://t.co/yZ1jgOX10J

[Marjut Kytösalmi @kytosalmi]

The growing importance of visual search in retailing is not an if but rather a when situation. Good read on how to approach this challenge. #AI #DCX https://t.co/CbjLmv0AI6

[Marjut Kytösalmi @kytosalmi]

If still in doubt with return on #CX development efforts, check these 50 proof stats to argue the value:
https://t.co/WdJEow18ZW https://t.co/nEtFf38J3P

[Marjut Kytösalmi @kytosalmi]

The connected consumer is more impatient and informed - time to rethink strategies to win them over #mobilefirst #dcx #cx https://t.co/8BWgzyQGyY

[Marjut Kytösalmi @kytosalmi]

While this is no news, it is a very relevant reminder of the basic on marketing, strategy and investments https://t.co/NkxvbwzPgg

[Marjut Kytösalmi @kytosalmi]

Lifting eCommerce to next level of automation and intelligence with conversational commerce #dcx #ecommerce https://t.co/vgq7Xk95n1